Officejet 710 Error 350 (1989 Views)
Posts: 21
Registered: ‎06-24-2003
Message 1 of 3 (1,989 Views)
Accepted Solution

Officejet 710 Error 350

Can anyone please tell me what an error 350 is on an officjet 710? This happens directly after attempting to send a fax.



Respected Contributor
Posts: 154
Registered: ‎11-04-2003
Message 2 of 3 (1,989 Views)

Re: Officejet 710 Error 350

The only information I found in regards to the error message came up in a documnet on the HP website as;

The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power related problems.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
The remote user has pressed the Stop key while the reception was in progress.
Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

*Re-attempt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
*Disable ECM. Errors may still occur, and may result in a degraded image quality on the received page. However, the ability to transmit the entire document will be improved.
*Try sending at a lower transmission speed.

Hope this helps,
Good Luck!
Frequent Advisor
Posts: 33
Registered: ‎11-12-2003
Message 3 of 3 (1,989 Views)

Re: Officejet 710 Error 350

Does this error only happen when trying to send to 1 specific number or all ? If it is only from the 1 number - pretty safe to assume that the fax you are sending to has issues
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