02-14-2011 10:30 AM
02-14-2011 10:50 AM
I'm going to leave it open, because it seems there is still some grief to share, but unless a real "fix" (as in, firmware update or something) is released I don't think there are any more points in this.
Does that sound fair?
02-15-2011 03:44 AM
03-05-2011 04:32 PM
The following worked for me to turn off Power Save Mode. Now I just turn the printer off when I go to bed. It turns on fairly quickly:
Please perform the steps in a sequential manner. Ignore the steps if you have done already.
1) Press * and # at the same time on the Printer.
2) Press 1, 2, and 4 in sequence.
3) Go to underware menu (This is the first menu that pops up after enter that sequence).
4) Go to System Menu by using the the right arrow. Press OK
5) Look for System Mode Time Out. Press OK
6) Set it to 0. Press OK
7) Press the Cancel button to return to main screen after setting the value to '0'."
03-06-2011 10:01 PM
04-01-2011 06:01 AM
04-01-2011 06:07 AM
He said other HP printers have the same problem too so don't hope to switch models.
04-01-2011 06:10 AM
I see HP is still shipping this model too, must be something of a record lifespan in this century.
05-16-2012 08:52 AM - last edited on 05-16-2012 10:01 PM by VidyaVI
Last HP printer I buy. I've had this problem with no resolution and it just plain sucks because of this show stopper. 2+ years they have known about this bug and there is no fix. This won't be happening again in our offices. It's been a while but I am going to try and return this pdt to the venor anyway.
03-19-2014 03:12 PM
Seams that with so many forum threads started (about at least a dozzen) and over 30k views on one. I imagine that at least that many are experiencing this issue. Seams to be a common, widespread issue and a firmware bug.
I am using minne with the ehternet wire plugged into the router. Worked great the first day but after going to sleep, a print job would not awaken it. I would have to physically walkinto the room it is in and press a button (usually any button) like the 'OK' button to wakes it up. Very inconveient and not the way it was desiged to operate.
Furthermore, I don't know if it is a separate issue or related to the sleep mode issue, or if anyoe else is experiencing this, but after it went to sleep, it will not scan to the pc. This happened after snanning many dozens of photos the day before and the next day it tells me there are 'No scan options'. While either trying to use the HP Slution Center or the Windows fax and scan to start a scan, they both produce the, 'HP Print Divice Not Found' error. I triedd clsing and reopening the HP Digital Imaging Monitor but did not resolve the isse. Rebooting the pc may get it working again, but I have to much work openat the time of writing this to try it yet. Besides, who wants to connstaanly keep rebootingthier pc everyy time they want to print and scan a document or photo?
This was a printer that my fatheer baught aprox 10 months ago anhad a broken priner cartridge holdeer. They setthis in for repair and baught an HP Officjet 4620 that had an issue with saying that the Printer Head was not found.
Bottom line is that HP is manufacturing cheaper 'throw-away' machines with o regard to quality. THey appearantly think the consumer wnats a macine that cost between $50-100 but in reality, my father who is in his 70's would much rather pay $150-300 for a macine of better quality that lasted several years. It is commone knowledge that HP makes more on their ink and other supplies but are getting a bad rep with these cheap machines and turning consumer away and thus ruining their supply and ink market ................. case in point, my father since baught a Canon and has had no issues with it and is very happy.
It is just a shame that this model has been on the market going on 4 years now and no resolution to these issues. I have pulled up and read many threads poiting to HP CS stating that a firmware update is in the works but nobody has seen it anywhere. So this has been nothing but a very sidhonest lie to all of us loyal HP fas up till this point. I have had 5 HP printing product including this one but will no longer support HP after this experienc eand findig PC mag polling review of thousands of users who have consistantly rated Samsung, Canon, and Epsom mych higher than Hp in quality and CS. Its on the web. Look it up.