06-22-2008 10:25 AM
06-24-2008 07:11 AM
Verify that the media was inserted far enough
into the input tray. In tray 1, verify that the paper-length guide is in the correct position for the media size that you are using.
Reload the media in the input tray and press
OK to continue the job.
If issue still persist,
1. Remove all paper from the input tray.
2. Open and close the door.
3. Reinsert the paper into the input tray.
4. Powercycle (power off, remove all the cables and power on after 3 minutes) the printer.
06-24-2008 05:59 PM
06-25-2008 07:02 AM
Also plaese slide the media guides against the sides of the stack in the feeder tray to center the media. Make sure that the guides are not adjusted too tightly.
06-30-2008 12:52 PM
07-10-2008 04:06 PM
08-18-2008 12:53 PM
I, TOO, RECEIVED THE "NO PAPER PICKUP" ERROR MESSAGE. AFTER WASTING OVER 45 MINUTES OF MY TIME ON THE PHONE WITH TECH SUPPORT, I WAS TOLD THAT I HAVE TO EITHER PAY TO HAVE MY MACHINE SHIPPED IN FOR SERVICE (MEANING NO FAX, PRINTER OR SCANNER FOR MY BUSINESS FOR +/- TWO WEEKS) OR I COULD PAY THEM $50 AND THEY WOULD SEND ME "REFURBISHED" MACHINE THE NEXT DAY. SO, EVEN THOUGH I'VE DONE NOTHING WRONG, IT'S GOING TO COST ME EITHER $$$ OR LOTS OF TIME, TO RECTIFY THE PROBLEM.
08-22-2008 06:03 PM
10-28-2008 11:02 AM
Did anyone ever get a solution to this paper pickup error?
12-05-2008 08:15 AM
12-05-2008 10:33 PM
01-07-2009 11:21 PM
Hope it helps
01-11-2009 07:50 AM
02-17-2009 09:33 AM
03-26-2009 05:57 AM
10-19-2009 07:13 AM
HP -- the "No Paper Pickup" message is not helpful oftentimes as it seems the real problem is "Paperjam". There are probably lots of folks going to the aggravation of getting their printer serviced when they just need to work harder to find the paperjam.
2 weeks ago
I panicked when I read the statements that the printer has to be repaired. I pushed the button to open the top and access the cartridge (did not go through the back); there was a piece of paper stuck just under the lid, not accessible when the lid was fully raised. I would never have known it was there if I hadn't read the comments. Once I slowly tugged and removed the paper, closed the lid and pressed "enter", I was back in business. Whew.