MFP M525 error when trying to duplex print. Close rear door (278 Views)
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Occasional Contributor
NeedsMet
Posts: 3
Registered: ‎08-14-2013
Message 1 of 2 (278 Views)

MFP M525 error when trying to duplex print. Close rear door

[ Edited ]

When I try to do duplex printing, I get this error. There is no rear door to close.

 

Philli

 

 

P.S. This thread has been moved from Printers - LaserJet to Multifunction and All-in-One.
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Honored Contributor
John Getzke
Posts: 2,579
Registered: ‎02-27-2009
Message 2 of 2 (236 Views)

Re: MFP M525 error when trying to duplex print. Close rear door

No rear door?  Sounds like that is exactly what the printer is complaining about.  You should find a spare back door and install one.  The printer will continue to warn you about the backdoor until the sensor for the door can read as closed.

 

You can find a picture of the back door in the M252 User Guide on page 32:

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c02995041-3.pdf

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