Re: M3035MFP Copy function not available (47 Views)
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Occasional Visitor
Doc_Snuggles
Posts: 1
Registered: ‎11-30-2013
Message 1 of 2 (100 Views)

M3035MFP Copy function not available

[ Edited ]

Hi all. First e excuse my english :-)

 

I have a problem with my M3035MFP.

When i bought my 3035 the function Copy on the control panel was activ an it works.

after i set up the fuction scan to mail & scan to folder the basic fuction create a copy from original document was gone.

 

does anyone can help me ? i have read all documentaion about defailt copy otions and so an, but cant find any failure.

 

 Kind Regards Peter

 

 

P.S. This thread has been moved from Laserjet to Multifunction and All-in-One. HP Forum Moderator

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HP Pro
Askme
Posts: 670
Registered: ‎09-18-2011
Message 2 of 2 (47 Views)

Re: M3035MFP Copy function not available

Please refer the following HP web link (option # 3 - home screen setup):

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCache...

 

If the Copy option is not enabled after performing above steps, then you may need to reset the device.

 

As a basic step, disconnect device from all connections (network, usb, fax etc.), turn off then turn on

 

If issue persists, try restoring device to factory defaults (Administration Menu => Resets => Restore Factory Settings).  You may refer this HP web link for administration menu options: 

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...

 

 

Please mark the post that solves your problem as Accepted Solution
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(Although I am an HP employee, I am speaking for myself and not for HP)
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