Laserjet CM1312nfi ready and attention light both flashing (1567 Views)
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Visitor
Posts: 3
Registered: ‎01-13-2012
Message 1 of 7 (1,567 Views)
Accepted Solution

Laserjet CM1312nfi ready and attention light both flashing

[ Edited ]

I have a non- responsive CM1312nfi connected via LAN. The ready and attention light are both flashing but there is no error messages on the lcd panels.

Pressing the setup button display the setup menu on the lcd panels. Other buttons do not work.


Power cycle the printer and performed a hard reset but they don't solve the problem.

 

I appreciate if someone please let me know the solution to fix this issue.

 

Thanks.

 

HP Pro
Posts: 691
Registered: ‎09-18-2011
Message 2 of 7 (1,563 Views)

Re: Laserjet CM1312nfi ready and attention light both flashing

I would like to suggest following steps for troubleshooting:

 

Check if the card reader (all slots) is empty or is it inserted with a card.

 

What are the errors or LED status after printer is restarted, does it comes to READY status with just the ready LED ON or shows some other status.  Notice the LED status for LAN port on the formatter at the same time.

 

Try  turning on the printer while it is disconnected from LAN or USB  (i.e printer in standalone mode) & check issue still persists or resolved.

 

Though you have mentioned that the other buttons does not work, I wish if you could reconfirm the same while the printer is in standalone mode.  Hence try to perform a test for Control panel as per following steps:

 

Test the control-panel display

1.Press Setup .

2.Press both the left arrow button and the Cancel button at the same time.

3.Press Setup to return to the main menus.

4.Use the arrow buttons to highlight 2ndary Service, and then press OK.

5.Use the arrow buttons to highlight Display test, and then press OK.

 

Test the control-panel buttons

1.Press Setup .

2.Press both the left arrow button and the Cancel button at the same time.

3.Press Setup to return to the main menus.

4.Use the arrow buttons to highlight 2ndary Service, and then press OK.

5.Use the arrow buttons to highlight Button Test, and then press OK.

 

 

 

Try printing an engine test, use the following link to know the instructions:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01856171&jumpi...

 

 

Please mark the post that solves your problem as Accepted Solution
Click the Kudos star if this was helpful. Thank You!

(Although I am an HP employee, I am speaking for myself and not for HP)
Visitor
Posts: 3
Registered: ‎01-13-2012
Message 3 of 7 (1,560 Views)

Re: Laserjet CM1312nfi ready and attention light both flashing

[ Edited ]

Turning printer on using standalone mode resolve my issue. The printer initializes itself, does a calibration and goes to ready mode.

 

The printer also attempted to erase (something), program itself, does an init permanent storage and rebooted itself before returning to ready mode after i plug in the network cable.

 

Thank you for the solution and for your prompt response.

 

 

 

Occasional Visitor
Posts: 1
Registered: ‎08-17-2014
Message 4 of 7 (688 Views)

Re: Laserjet CM1312nfi ready and attention light both flashing

I am having the same problem.  I've tried the suggestions and still have the problem.  I tested the control panel display and it passed.  I've tested the buttons and they have passed.

 

Using it in standalone mode doesn't solve the problem.

 

There is nothing in the card reader slots (and we never use them anyway).

 

The printer doesn't list any errors.  The screen just turns dark and the "ready" (green) light and the warning (exclamation point) begin flashing.

 

When you turn on the power, it appears to be starting up normally, then when you see the card reader light flash, that is when the problem occurs.  Is this something that can be fixed or is my printer a large paperweight now?

Occasional Visitor
Posts: 3
Registered: ‎03-26-2009
Message 5 of 7 (646 Views)

Re: Laserjet CM1312nfi ready and attention light both flashing

I'm having the same problem and all suggestions from forum haven't worked. This one is new and Id like to try it but I don't know what standalone mode means. Thank you!
Occasional Visitor
Posts: 3
Registered: ‎03-26-2009
Message 6 of 7 (645 Views)

Re: Laserjet CM1312nfi ready and attention light both flashing

YOU are my new best friend. It worked. I just WORKED, after three days of troubleshooting I found your post and it worked!!!! My CM1312nfi MFP is alive and well. I can't thank you enough. Have a wonderful day, life, bless you!
Occasional Visitor
Posts: 1
Registered: ‎08-28-2014
Message 7 of 7 (631 Views)

Re: Laserjet CM1312nfi ready and attention light both flashing

Please help!  I am having the same issue, ready light and warning lights both flashing, no buttons work and the screen is blank.  I am computer illiterate.  Is there something to download to try and get this working? 

 

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