Laserjet 300 colorMFP M375nw Failed Firmware Upgrade (304 Views)
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Occasional Contributor
JasonPR
Posts: 2
Registered: ‎10-31-2012
Message 1 of 2 (304 Views)

Laserjet 300 colorMFP M375nw Failed Firmware Upgrade

Hi There,

 

I upgraded the printer to the latest firmware (20120808) mainly to gain access to the Scan to Mail/Folder facility. The upgrade appeared to have run ok, but now the printer will not produce any internal test pages or accept network prints. Is there somewhere i can get the the original firmware (20110914) as it looks like i will have to downgrade to get the printer to work again. This printer is new out the box.

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Trusted Contributor
ANNIE
Posts: 755
Registered: ‎11-19-2009
Message 2 of 2 (294 Views)

Re: Laserjet 300 colorMFP M375nw Failed Firmware Upgrade

Hello,

You can get a help from the HP troubleshoot file or if you want the orginal firmware back then "Download Drivers and software" link page which is located at the left hand side of the page will be helpful to you,
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodT...
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Thanks.

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