12-05-2012 06:28 AM
I upgraded the printer to the latest firmware (20120808) mainly to gain access to the Scan to Mail/Folder facility. The upgrade appeared to have run ok, but now the printer will not produce any internal test pages or accept network prints. Is there somewhere i can get the the original firmware (20110914) as it looks like i will have to downgrade to get the printer to work again. This printer is new out the box.
12-06-2012 12:56 AM
You can get a help from the HP troubleshoot file or if you want the orginal firmware back then "Download Drivers and software" link page which is located at the left hand side of the page will be helpful to you,
** If found useful, please assign kudos located at the left hand side.
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