Laserjet 300 colorMFP M375nw Failed Firmware Upgrade (465 Views)
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Occasional Contributor
Posts: 2
Registered: ‎10-31-2012
Message 1 of 3 (465 Views)

Laserjet 300 colorMFP M375nw Failed Firmware Upgrade

Hi There,

 

I upgraded the printer to the latest firmware (20120808) mainly to gain access to the Scan to Mail/Folder facility. The upgrade appeared to have run ok, but now the printer will not produce any internal test pages or accept network prints. Is there somewhere i can get the the original firmware (20110914) as it looks like i will have to downgrade to get the printer to work again. This printer is new out the box.

Trusted Contributor
Posts: 758
Registered: ‎11-19-2009
Message 2 of 3 (455 Views)

Re: Laserjet 300 colorMFP M375nw Failed Firmware Upgrade

Hello,

You can get a help from the HP troubleshoot file or if you want the orginal firmware back then "Download Drivers and software" link page which is located at the left hand side of the page will be helpful to you,
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodT...
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Thanks.

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Occasional Visitor
Posts: 1
Registered: ‎02-03-2015
Message 3 of 3 (78 Views)

Re: Laserjet 300 colorMFP M375nw Failed Firmware Upgrade

I am unable to update the firmware on my M375nw. I tried the update option in the lcd menu but it reports no update found. We're can I find the current firmware file to do a manual update.
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