01-08-2014 01:23 PM
When I try one-sided to two-sided copy from the automatic top feeder, the second page missed about an inch of the original content from top. (The first page also missed a little bit, that's not a huge deal.) I think that it happened because the feeding speed is slower than it's supposed to be. Are there any settings that I can check to fix it?
I have two LaserJet Pro 400 MFP M425 printers and they are doing same. So, it's not one user/computer or one printer problem.
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01-08-2014 04:11 PM
First I would clean all the paper feed rollers with soap and water to make sure they are clean and functioning well.
01-09-2014 08:07 PM
Both of them are pretty new. One is a couple of months old, the other one is a couple of weeks old. I will try the suggestions and see how it goes. Thanks for the suggestions and I appreciate it. I will follow up as soon as I try them out.
01-10-2014 12:45 PM
Image Alignment does not anything for the problem. However, I was able to fix by:
- Chaninging copy settings to pick up from exclusively from tray 2 instead of auto select
- Saving the settings as a new default
I guess, the printer is pausing a quick moment if the tray selection is auto.
01-15-2014 10:30 AM
It sounds like you addressed this and I'll work to reproduce this and if I can, I will work to get this address in firmware due to a likely timing issue.