LaserJet CM2320nf MFP (252 Views)
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LigaBacau
Posts: 1
Registered: ‎03-06-2012
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LaserJet CM2320nf MFP

[ Edited ]

Hi !

I have a HP LaserJet CM2320nf MFP printer and I have several problems .

First of all my OS is Windows 7 x64 Professional .

I'm getting this error everytime I start the computer

 

Specified Registry key 'SOFTWARE\Wow6432Node\hewlett-packard\scheduledlaunch\clj_cm2320_mfp_series' not found in Registry in either this exact location, or the WOW6432 location.

 

and

 

HP ToolboxFX has encountered an error and cannot recover.

 

This happens no matter whether I uninstall and reinstall the software (using the latest , CM2320series-win7-full-solution-AM-EMEA1-v3.1) , I even tried cleaning the registry but then when I try accessing the printer it says it's busy or disconnected .

 

The printer itself works , I printed a word document , but instead when i try scanning with the HP start group scan it starts scaning but after it's finished it saves no image whatsoever .

 

The printer is new so there can't be any problems with it ( I mean physical ones )

 

Any help would be appreciated . Thank you !

 

EDIT

 

On a separate computer running Windows XP , the scanner works just fine but I still get the same errors .

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