11-27-2012 04:35 PM - last edited on 01-09-2013 07:14 PM by Maiko-I
Hola a todos... Tengo un equipo con el S.O Windows 8 PRO el cual no me reconoce la impresora LaserJet M1005 MFP, e bajado los instaladores para Win7 y Win8, e cambiado el cable USB... y nada
De antemano muchas gracias a todas las personas que quieran opinar y ojala encuentre una solucion a este problema.
P.S. This thread has been moved from LaserJet to Multifunction and All-in-One, and edited subject - HP Forums moderator
11-27-2012 08:20 PM
We would like to encourage that this discussion should be continued in English language as this forums is a English construct-based communities as per the rules of participation (Rules(9) *see below for the url). Your post in English format will definitely help your other fellow participants to well-understand the issues and help you out regarding this.
HP Forums also supports few other languages for the same where you can select the language option located at the top right side of the EBC main page.
11-28-2012 07:27 AM
According to this document your product will not be supported until next year.
Please refer to this document for future reference. http://h20000.www2.hp.com/bizsupport/TechSupport/D
Este producto no tendra controladores hasta el ano que viene. Como referencia por favor mira este documento.
Please mark the post that solves your problem as Accepted Solution
I am an HP employee!
01-09-2013 11:50 AM
the Win 8 driver for M1005 MFP will be coming out in Feb timeframe. please pay attention to HP.com for release information.
I am an HP employee.
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Please mark the post that solves your problem as Accepted Solution.
01-17-2013 06:28 PM
I'm a reseller and I received the complaint from my customers about this M1005 MFP for the non availablitity of drivers for win8.
Win8 consumer preview was released a long time ago and the Retail version was released in OCT 2012. But Hp didn't release any driver for this device .HP support page states that the driver for this MFP will be relased in Jan2013 but there is no sign of that till today. As per the above post we believe that the driver may be available in FEB 2013. OMG.
For the past 3 months, I stopped selling the HP products due to the lack of support from HP.