HP3330 Fax error code 79 - Permanent Storage Init. (2474 Views)
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Occasional Visitor
Paul Burek
Posts: 1
Registered: ‎03-12-2009
Message 1 of 4 (2,474 Views)

HP3330 Fax error code 79 - Permanent Storage Init.

I tried to send a fax using my HP 3330 and received an error code 79. I powered the printer off and on, and when it started up again I received a message that says Permanent Storage Init. and the "cancel" light and the green phone light on the display panel flash. I can't reset this or print or fax any longer. What is causing this error and how do I resolve it.
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Honored Contributor
Lester Richardson
Posts: 631
Registered: ‎12-23-2005
Message 2 of 4 (2,474 Views)

Re: HP3330 Fax error code 79 - Permanent Storage Init.

Try this:
To perform NVRAM init
1. Turn off the product.
2. Press and hold down the * and MENU/ENTER buttons.
3. Continue to hold down the buttons while you turn on the product. Hold the buttons through
the entire power-on sequence.
4. When Permanent Storage Init. appears on the control-panel display, release the
buttons.
5. When the message Language appears on the control-panel display, set the correct
language and country/region.
6. Allow the product to return to Ready before using the product.
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Occasional Visitor
richardnjones
Posts: 1
Registered: ‎11-20-2011
Message 3 of 4 (2,004 Views)

Re: HP3330 Fax error code 79 - Permanent Storage Init.

Have error code 79 with mess" Turnoff - Turn-on" scrolling across message board. Turned off and on and nothing changes. Cancel red light stays on. Tried holding down "menu/enter" button during start up and no change occurred.

 

What is another step to take to remove the error 79 message?

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Honored Contributor
DavidZuts
Posts: 14,754
Registered: ‎02-27-2006
Message 4 of 4 (2,002 Views)

Re: HP3330 Fax error code 79 - Permanent Storage Init.

79 Error
PowerOff>PowerOn
The product has experienced an internal firmware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.
If the error persists, upgrade the firmware.

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