HP solution Center 10.0 gray blank window (110 Views)
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Occasional Visitor
dcurpis
Posts: 4
Registered: ‎09-25-2008
Message 1 of 8 (110 Views)

HP solution Center 10.0 gray blank window

Hi. I have a problem with HP solution center software. When I try to run this software, the only window displayed in the monitor's screen is a gray blank window. I uninstalled all the software for my HP Photosmart C7280, reinstalled it, but nothing changed. Can anybody help me ? Thanks.
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Occasional Visitor
dcurpis
Posts: 4
Registered: ‎09-25-2008
Message 2 of 8 (110 Views)

Re: HP solution Center 10.0 gray blank window

My problem can be viewed in attachements.
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Valued Contributor
Pau D'Great
Posts: 165
Registered: ‎05-29-2008
Message 3 of 8 (110 Views)

Re: HP solution Center 10.0 gray blank window

Hi Dcurpis,

Explore the CD installer then, go to the setup folder, look of solutioncenter folder then right click on the .msi file then click Repair.

Do this to scan.msi as well. same folder name.

Hope this helps! Cheers!
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Valued Contributor
William Saborido
Posts: 218
Registered: ‎08-04-2008
Message 4 of 8 (110 Views)

Re: HP solution Center 10.0 gray blank window

SP3 installed too?
ST 8016881194-8017080337-8016770493-8017176509-8017223950
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Occasional Visitor
dcurpis
Posts: 4
Registered: ‎09-25-2008
Message 5 of 8 (110 Views)

Re: HP solution Center 10.0 gray blank window

Hi, thanks for your replies. My problem was resolved. The black ink cartridge was almost empty. I replaced it and, after that, oops, HP solution Center is functioning. I don't know why, but it is functioning properly, so a consider this thread finished. Thanks again.
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Occasional Visitor
dcurpis
Posts: 4
Registered: ‎09-25-2008
Message 6 of 8 (110 Views)

Re: HP solution Center 10.0 gray blank window

Hi, thanks for your replies. My problem was resolved. The black ink cartridge was almost empty. I replaced it and, after that, oops, HP solution Center is functioning. I don't know why, but it is functioning properly, so I consider this thread finished. Thanks again.
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Occasional Visitor
Neil Schmidt
Posts: 1
Registered: ‎10-25-2008
Message 7 of 8 (110 Views)

Re: HP solution Center 10.0 gray blank window

I have a similar HP Solution Center problem with my Photosmart C5280 that I haven't been able to resolve. I have uninstalled/reinstalled software off CD and followed a couple different HP Tech Support "fixes" including installing newer version software. I have also changed out the printer cartridges but problem still exists. Any more ideas?
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Occasional Visitor
Sue G
Posts: 3
Registered: ‎08-29-2008
Message 8 of 8 (110 Views)

Re: HP solution Center 10.0 gray blank window

I have had the same problem since August. My O/S is XP, Sp3 I use Firefox as a browser but IE 7 is automatically downloaded and I can't delete it.

DIM / Solution Center is greyed out and I can't use it to scan, print or anything.

I have tried uninstalling and reinstalling about five times now, turned off my AV and spyware software. Run the HP update, tried downloading the software and updates from the HP site ... still nothing!

HELP!!!!
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