Re: HP ToolboxFX, LJ3050, cannot connect (428 Views)
Occasional Contributor
Posts: 6
Registered: ‎12-19-2007
Message 1 of 2 (428 Views)

HP ToolboxFX, LJ3050, cannot connect

[ Edited ]

Whenever attempting to open the toolbox, I am "unable to connect to the device". I am able to send faxes from my computer and it prints properly. I am trying to receive faxes into my computer but must be able to direct that action from the toolbox - which I can't open. I have Windows XP, Home and a Pavilion computer.


P.S. This thread has been moved from Printers - LaserJet to Multifunction and All-in-One. -HP Forum Moderator

Occasional Visitor
Posts: 1
Registered: ‎11-20-2008
Message 2 of 2 (428 Views)

Re: HP ToolboxFX, LJ3050, cannot connect

Hello. I have the same error with HP ToolboxFX and LaserJet CM1312 MFP network printer. But I figured out that when I turn off Kaspersky Internet Security, everything works! I sent an email to Kaspersky team, but the solution they propose does not work for me. Please tell me if you have found a solution to this problem.
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