06-10-2011 04:45 AM
My printer (L7680) has broken (print heads not aligning), so I am after a new HP printer that can use the H-88 cartridges and print heads I have recently bought - anyone know which current HP printers use these cartridges please? Thanks
06-10-2011 12:12 PM
I'm sorry to tell you, HP no longer sells printers that will you #88 printheads and supplies. But I'd like to make sure your printer really needs to be replaced.
1. I just want to confirm that you've tried the new printheads and they will not align.
2. Have you read and followed the alignment failure doc for this printer? http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&
3. Compare your alignment page to the picture in the doc, above, to determine if it is printing correctly.
-- If the page is printing fine, then the printheads themselves are fine and you have a sensor problem and you are right, the printer is done.
-- If the page doesn't look right, then your printhead isn't working correctly. This can happen if you didn't shake it according to install instructions, but if you did, then it may be defective. You should be able to get a replacement under warranty, either from your retailer or through hp phone support. But before you do...
4. You could also try several cleanings--checking the page that prints after each one. If the page looks good, no further cleaning will help. Repeated cleanings will use up some ink, so we normally don't recommend it, but if you're about to discard the printer anyway, it seems you have little to lose.
I hope this helps! Please let me know how it all turns out.
11-10-2013 07:48 AM
Why does HP insist on changing the print cardridge format on virtually every new printer? My speculation is the creation of new demand for a new cartridge set whenever you have to replace a printer. Just about money! Not as if it already costs an arm and a leg to buy the precious liquid but to have to throw out perfectly good, new cartridges just because of a new printer model number? Maybe there's a scientific reason........Who knows?