06-13-2008 11:57 AM - last edited on 10-20-2013 07:46 PM by Liuqing
When the software is run as an administrator it works fine. When run as a user it gives a C++ Runtime Error. The error log reports
USERENV(2b0.2b4) 11:59:59:624 ReconcileFile: Unable to open temporary file
I have granted permissions to users to change in the obvious places but still no luck.
Where does this executable want to store temporary files?
P.S. This thread has been moved from Scanners to Multifunction and All-in-One.
-HP Forum Moderator
12-04-2008 06:32 PM
01-10-2010 04:10 AM
I am experiencing this same issue.
I have granted the required user permissions, and the problem still occurs.
Could there be any other contributing factors, that I have not discovered?
01-30-2012 09:16 AM
Hi, You need to give permissions to the complete HP folder under All Programs in the start menu.
Start - All Programs - HP
Right click on the HP program folder and go to properties and give full permissions to everyone.
Your issue is resolved.