03-05-2004 01:19 PM
No matter what I do, the message remains the same. I have also cleaned the printer carriages.
03-07-2004 12:20 PM
Clean the cartridge contacts as shown at the following: http://h20000.www2.hp.com/bizsupport/TechSupport/D
If this does not correct the problem check the warranty information as shown on: http://h20015.www2.hp.com/hub_search/document.jhtm
If the cartridge is within warranty then return it to your dealer or call HP at 1-800-HPINVENt for a replacement.
03-17-2004 03:47 AM
03-17-2004 04:04 PM
Post an original query...do not tack on to this old one...follow forum rules (read the faqs, learn how to assign points, etc). Choose the correct forum as well.
If unhappy about this, try:
www.fixyourownprinter.com all brands forum