HP Officejet Pro 8000 - networked: constantly goes 'offline' (5321 Views)
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Occasional Contributor
Volker Traudt
Posts: 6
Registered: ‎02-04-2009
Message 1 of 7 (5,321 Views)

HP Officejet Pro 8000 - networked: constantly goes 'offline'

The printer is connected to LAN (wired).
It constantly goes into 'offline' status, and I need to startup a wired computer to uncheck the 'offline' button to allow printing.

The offline status comes on again as soon as wired computer is not used for a while (or powered down).

I cannot access the 'offline' setting from the (wireless network) notebook.

What can be done to prevent the printer from going 'offline' all the time?

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Occasional Visitor
Peter Saenger
Posts: 1
Registered: ‎03-18-2010
Message 2 of 7 (5,283 Views)

Re: HP Officejet Pro 8000 - networked: constantly goes 'offline'

Did you ever get this solved? I have the same problem.
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none
Posts: 1
Registered: ‎06-20-2010
Message 3 of 7 (5,267 Views)

Re: HP Officejet Pro 8000 - networked: constantly goes 'offline'

I had the same problem with an HP Officejet Pro L7580. The configuration worked more than one year without problems, and a few weeks ago the printer suddenly switched to offline state on my wlan notebook after completing a job. A second computer (desktop, connected by LAN) was not affected by this problem. I tried many things, including a complete new installation of the printer drivers and the complete recovering of old system backup on my notebook, but the problem could not be solved by this modifications.

 

Finally I tried to change some printer configurations (try and error, partly without deeper understanding).

The solution I found was, to deactivate the SNMP-status.

Since this change, the problem is fixed.

 

Can anyone confirm this solution?

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Occasional Advisor
DaveBailey
Posts: 8
Registered: ‎06-19-2006
Message 4 of 7 (4,961 Views)

Re: HP Officejet Pro 8000 - networked: constantly goes 'offline'

Does HP look at these posts? I need some confirmation here!

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Occasional Visitor
maverick1970
Posts: 2
Registered: ‎01-06-2011
Message 5 of 7 (4,510 Views)

Re: HP Officejet Pro 8000 - networked: constantly goes 'offline'

Add me to the list. I'm getting offline all the time.
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HP Pro
VickyS
Posts: 47
Registered: ‎02-09-2009
Message 6 of 7 (4,490 Views)

Re: HP Officejet Pro 8000 - networked: constantly goes 'offline'

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Occasional Visitor
sacwb3
Posts: 3
Registered: ‎02-22-2011
Message 7 of 7 (3,891 Views)

Re: HP Officejet Pro 8000 - networked: constantly goes 'offline'

I have tried all of that stuff and still it keeps going offline.

 

See, I am a user on a tight security netowrk so each and every time I have to print I either have to have IT sign in the admin account and run the Diagnostic utlity or I have to reboot the computer to get it to print. I print alot, and all of my work is on the computer as all of our info is web based. Wiht this junk DELL  E6400ATG and good old vista, the time frame for me to reboot for 7 print jobs takes my whole day.

 

While I was on XP this never happened. In fact I have my personal machine on XP and this never happens. I even have a MAC on wireless to the same printer and this NEVER happens. Only with the VISTA machine. It worked fine wiht the old software for Vista but since the upgrade.............Junk.

 

The problem is in the HP software that was designed for VIsta.

 

I am about to trash this all in one and get some other make just so I can print

 

 

 

 It is enough to make one consider eating a bullet.

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