Re: HP M1005 MFP showing Scanner Error 12....... (26323 Views)
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Occasional Visitor
habz
Posts: 1
Registered: ‎06-22-2012
Message 1 of 9 (35,803 Views)

HP M1005 MFP showing Scanner Error 12.......

When i try to copy or scan the above msg is showing....please give me any wayout....

HP Pro
Askme
Posts: 691
Registered: ‎09-18-2011
Message 2 of 9 (33,103 Views)

Re: HP M1005 MFP showing Scanner Error 12.......

A scanner error generally means a defect or failure with scanner subassembly & replacing the scanner will resolve the issue.  If you are a end user, I would suggest you to contact HP support for further troubleshooting & repairs.

Please mark the post that solves your problem as Accepted Solution
Click the Kudos star if this was helpful. Thank You!

(Although I am an HP employee, I am speaking for myself and not for HP)
Neighborhood Moderator
affableLJ
Posts: 174
Registered: ‎07-06-2010
Message 3 of 9 (32,918 Views)

Re: HP M1005 MFP showing Scanner Error 12.......

For M1005 MFP Scanner error 12’s a new firmware (20120831 or newer version) is now available to resolve the issue.  

 

www. hp.com.

 

http://h20180.www2.hp.com/apps/CLC?h_pagetype=s-001&h_lang=en&h_product=1839458&h_client=s-h-e009-1&...

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution
I am an HP employee!
Occasional Visitor
A11_Kumar
Posts: 3
Registered: ‎06-19-2013
Message 4 of 9 (27,453 Views)

Re: HP M1005 MFP showing Scanner Error 12.......

 

 

 

This is manufacturing fault in the printer and while contact @ CC of HP and service center they do some upgrade to printer. Again it stopped working. HP policy is very poor, even the printer still under warranty as per their record but they blame to produce bill and left to run to and from.

 

Stop this non-sense and awkward service and behavior and making fool to customers and resolve your manufacturing defects.

Occasional Visitor
Sushilchhoker7
Posts: 1
Registered: ‎07-01-2013
Message 5 of 9 (26,733 Views)

Re: HP M1005 MFP showing Scanner Error 12.......

My printer Hp Laserjet M1005 Scaner Erorer 

Occasional Visitor
A11_Kumar
Posts: 3
Registered: ‎06-19-2013
Message 6 of 9 (26,323 Views)

Re: HP M1005 MFP showing Scanner Error 12.......

Why not you call back your manufacturing defective machine and refund or replace with new one.

Occasional Visitor
A11_Kumar
Posts: 3
Registered: ‎06-19-2013
Message 7 of 9 (26,322 Views)

Re: HP M1005 MFP showing Scanner Error 12.......

Its only solution for one hour working, not for life long. Hp is fooling their customer.

Occasional Visitor
twohundred
Posts: 1
Registered: ‎01-07-2014
Message 8 of 9 (17,066 Views)

Re: HP M1005 MFP showing Scanner Error 12.......

hp printer scanner hp lejerjet m1005mfp error 12

Occasional Visitor
Hashmiz
Posts: 1
Registered: ‎02-23-2014
Message 9 of 9 (14,999 Views)

Re: HP M1005 MFP showing Scanner Error 12.......

It's a good solution to this problem. I have resolved the same error on my laserjet with this formware.

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