HP Laserjet 3050 Scan - document won't feed (309 Views)
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Registered: ‎10-24-2009
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HP Laserjet 3050 Scan - document won't feed

My printer and copier work fine. I'm hooked directly to my computer...no network. When I try to scan a document the feeder won't feed the paper. (this product doesn't have a flatbed.)It keeps saying "scanning to file" but it won't start scanning. When I try to start the scan from the computer it says "software had trouble scanning or was cancelled. Try again." As far as I can tell, the software has been updated from. I went to the HP site and did that. I'm using Windows XP. I would appreciate any help. I'm not computer stupid but I'm also not a guru. Terri
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