HP LASERJET 1522NF - AFTER FIRMWARE UPGRADE..FREEZES (3614 Views)
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Occasional Visitor
Posts: 2
Registered: ‎05-11-2010
Message 1 of 5 (3,614 Views)

HP LASERJET 1522NF - AFTER FIRMWARE UPGRADE..FREEZES

Hello everybody,

I have had the same problem as most of the people in this forum. The printer freezes every so often. Did a factory defaults settings but nothing. Downloaded the firmware from the official HP site and guess what.. The unit powers on and on the LED it freezes at Line 1:"Hewlett Packard"
Line 2:">> >>" (2 arrow pairs)

Tried the NVRAM procedure but the Permanent storage init. message does not come up.

So now, instead of the usual formatter board problem I have a corrupt firmware that I am unable to restore..

Phoned the HP guys in my country (Greece, that is) and they told me that it's out of warranty and sent me an email with the service dealers that I should contact to. That is odd because I read at some posts here that HP fixes that free of charge regardless of valid warranty..


This is disgraceful as far as I am concerned.. I paid 350euros for that thing 16months ago.

Any ideas please anyone..?
Trusted Contributor
Posts: 258
Registered: ‎07-01-2008
Message 2 of 5 (3,602 Views)

Re: HP LASERJET 1522NF - AFTER FIRMWARE UPGRADE..FREEZES

If your product was manufactured BEFORE december 2009, which it is, it SHOULD be covered by the warranty on the formatter.

Document name is EMR_NA-C01938865 refer to it and demand a new formatter.

You are entitled to a new formatter, with 30 minutes of labor. So any HP repair center should cover this.

 

The document name is important, they can't deny it!

 

Extinct.....And loving it
Occasional Advisor
Posts: 9
Registered: ‎01-07-2011
Message 3 of 5 (2,498 Views)

Re: HP LASERJET 1522NF - AFTER FIRMWARE UPGRADE..FREEZES

lemon law....

1522nf can only use for 2yrs, after change the formatter board

Occasional Advisor
Posts: 9
Registered: ‎01-07-2011
Message 4 of 5 (2,496 Views)

Re: HP LASERJET 1522NF - AFTER FIRMWARE UPGRADE..FREEZES

lemon law....

1522nf can only use for 2yrs, after change the formatter board

7t
Occasional Visitor
Posts: 1
Registered: ‎10-01-2011
Message 5 of 5 (1,608 Views)

Re: HP LASERJET 1522NF - AFTER FIRMWARE UPGRADE..FREEZES

how are the ffc cables removed from the formatter; I want to bake the formatter

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