HP Image Zone Error (39 Views)
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Occasional Visitor
Nancy Ort
Posts: 2
Registered: ‎07-21-2007
Message 1 of 4 (39 Views)

HP Image Zone Error

Whenever I boot up my computer or try to open HP Image Zone, I get a hpqthb08.exe fatal error message and it says clr error 80004005 the program will now terminate. I have uninstalled and installed drivers and updates numerous times, and nothing works. Sometimes when I search the messageboards, I find something. Other times I search and nothing comes up. For once and for all - can someone tell me what to do? Thanks so much!
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Valued Contributor
Kanna_1
Posts: 99
Registered: ‎06-16-2007
Message 2 of 4 (39 Views)

Re: HP Image Zone Error

Hi Nancy

Try with the following steps

1. Click Start.
2. Click Run.
3. In the Open box, type c:\program files\hewlett-packard\digital imaging\bin.
4. Click OK.
5. After the bin window opens, click the file hpqthb08.exe.
6. Click OK and then click Next.
7. Type a name for the picture gallery, such as My Gallery.
8. Click Finish.

Thanks & Regards

Kanna
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Occasional Visitor
Nancy Ort
Posts: 2
Registered: ‎07-21-2007
Message 3 of 4 (39 Views)

Re: HP Image Zone Error

Hi Kanna,

Thanks, but it didn't work. I can now at least open Image Zone when I open it through "My Gallery". I still get the CLR80004005 erro message though. I know somewhere I saw a patch for problems - I don't know if it was for this problem or not. I can no longer find it.

Any other suggestions?

Thanks!
Nancy
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Occasional Advisor
Vinay Nikhil
Posts: 8
Registered: ‎07-15-2007
Message 4 of 4 (39 Views)

Re: HP Image Zone Error

Hi,

We can try the below steps and even download and install the Image zone patch on the computer.

1. Right-click the HP Director icon, and then click Properties.

2. Click the Compatibility tab.

3. Remove the check mark from the Run this program in compatibility mode for: checkbox.

4. Click Apply, and then click OK.




http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=pv-3...



Thanks and Regards

Vinay Nikhil

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