06-11-2014 12:04 PM
Greetings everyone, After 5 or 10 printings,the printer(HP CM6040) stops(freeze),paper is jammed. To perform the next printing,i must reboot the printer. Please advice .Thanks
Solved! Go to Solution.
06-13-2014 11:43 AM
Sounds like any other ordinary jam. Best thing you can do is take a closer look at that area and see if anything is unusual.
If you would like more specific steps then please share more information about the jam error message or the general area on the printer thinks there is a problem. Chances are a roller is slipping and needs to be replaced with a roller kit.