HP CM6040,printing process hangs intermittently : "Freeze" (350 Views)
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Occasional Contributor
bruno-mu
Posts: 4
Registered: ‎06-03-2014
Message 1 of 3 (350 Views)
Accepted Solution

HP CM6040,printing process hangs intermittently : "Freeze"

Greetings everyone, After 5 or 10 printings,the printer(HP CM6040) stops(freeze),paper is jammed. To perform the next printing,i must reboot the printer. Please advice .Thanks

Honored Contributor
John Getzke
Posts: 2,631
Registered: ‎02-27-2009
Message 2 of 3 (295 Views)

Re: HP CM6040,printing process hangs intermittently : "Freeze"

Sounds like any other ordinary jam.  Best thing you can do is take a closer look at that area and see if anything is unusual.

 

If you would like more specific steps then please share more information about the jam error message or the general area on the printer thinks there is a problem.  Chances are a roller is slipping and needs to be replaced with a roller kit. 

Kudo's appreciated : ) (The purple thumbs up)
Occasional Contributor
bruno-mu
Posts: 4
Registered: ‎06-03-2014
Message 3 of 3 (258 Views)

Re: HP CM6040,printing process hangs intermittently : "Freeze"

Apologise for the late reply.
Thanks.
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