HP 7310 Vista and Double-Sided Printing (510 Views)
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Occasional Visitor
Posts: 2
Registered: ‎03-28-2008
Message 1 of 8 (510 Views)

HP 7310 Vista and Double-Sided Printing

Good Morning,

Does anyone know how to fix the issue with HP OfficeJet 7310 and Vista? It used to print double-sided automatically with no manual feed, but now it constantly requests me to manually turn the pages over. That automatic double-sided feature was great. Am I doing something wrong?

Thank you,

Jessica
Occasional Visitor
Posts: 2
Registered: ‎09-16-2008
Message 2 of 8 (510 Views)

Re: HP 7310 Vista and Double-Sided Printing

[ Edited ]

If you haven't already, contact Bob Headrick (or see his thread @ http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/Vista-Duplex-Solution-Back-Page-Upside-...) for a patch. I found his address on another case with the same problem. I got the patch from him and it foxed my problem.

Occasional Visitor
Posts: 2
Registered: ‎01-19-2009
Message 3 of 8 (510 Views)

Re: HP 7310 Vista and Double-Sided Printing

Hiya. I just found that in the first tab, when you open "Advanced Properties" it showed the double sided attachment as "Not Installed", but a click gave a drop down and I successfully changed it to recognise the attachment.

My recent problem is that my 7310 now prints the reverse side upside down, front page correct, back side, inverted.

Would love to know of a fix for this.
Occasional Visitor
Posts: 2
Registered: ‎04-03-2009
Message 4 of 8 (510 Views)

Re: HP 7310 Vista and Double-Sided Printing

I had a problem with my double sided printing also. In my case, the automatic feature still worked; but the second page printed upside down. I contacted Bob Headrick and he sent me a patch that has fixed the problem.

Once again, thanks Bob.
Occasional Visitor
Posts: 1
Registered: ‎04-28-2009
Message 5 of 8 (510 Views)

Re: HP 7310 Vista and Double-Sided Printing

Good day,
I had the same problem, that, in the case of double sided printing, every second page was flipt over, and i read about it in this forum.
Thanks to Bob Headrick it works fine now.
Thanks Bob
Greetings
Ton Hougee
The Netherlands
Occasional Visitor
Posts: 2
Registered: ‎01-19-2009
Message 6 of 8 (510 Views)

Re: HP 7310 Vista and Double-Sided Printing

Yep.

Bobs patch fixed it all.
Honored Contributor
Posts: 2,950
Registered: ‎12-02-2001
Message 7 of 8 (510 Views)

Re: HP 7310 Vista and Double-Sided Printing

The patches to correct back-side-upside-down issues in Vista duplexing with various HP printers are now available online for direct download here:

http://h30434.www3.hp.com/psg/board/message?board.id=Software&thread.id=43#M43


The following models are included:

Business InkJet 1000
Business InkJet 1200
Business InkJet 2230
Business InkJet 2280

HP Color InkJet cp1700 (Also addresses large format printing but does not correct tray selection.) Updated May 2009 to correct margins for large format printing.

DeskJet 5550 series
DeskJet 5600 series
DeskJet 9800 printer

OfficeJet D series (D135, D145, D155)
OfficeJet 6100 series
OfficeJet 7130
OfficeJet 7140
OfficeJet 7210
OfficeJet 7310
OfficeJet 7410

Photosmart 2610
Photosmart 2710
Photosmart 3110
Photosmart 3210
Photosmart 3310
Photosmart 8100 series
Photosmart 8200 series
Photosmart 8400 series


Regards,
Bob Headrick, MS MVP Printing/Imaging
(points appreciated)
Occasional Visitor
Posts: 1
Registered: ‎02-22-2010
Message 8 of 8 (510 Views)

Re: HP 7310 Vista and Double-Sided Printing

Bobs patch worked for me although criptic to install. Should make an install program for the patch. After I saw the instructions, I was tempted to just live with the problem. But thanks.

Vista also seems to put my printer offline every so often. I have to readd the printer to make online again.
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