Re: HP 2320 Printer not initilizing (125 Views)
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Occasional Visitor
DipakRaste
Posts: 2
Registered: ‎01-06-2014
Message 1 of 4 (159 Views)

HP 2320 Printer not initilizing

Once we Power on printer, it is not initializing. also not able to factory reset. See attached photo.

 

 

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Honored Contributor
John Getzke
Posts: 2,515
Registered: ‎02-27-2009
Message 2 of 4 (135 Views)

Re: HP 2320 Printer not initilizing

In this case all you can try to do is remove components like the RAM and HD to see if you can isolate where the issue is.  If you can get the printer to behave differently then you should have a clue as to what has burned out on you.

 

If you cannot determine where in the boot process the printer is stalling then the formatter is most likely fried and the printer should be replaced.

 

The Service Manual does not offer any advanced troubleshooting steps for this printer model in this situation unfortunetly.  Sometimes HP will lay out in detail the various steps in the power-on/boot proceedure which can be nice.  All they suggest here is trying a different power source. 

Kudo's appreciated : ) (The purple star under my UserName)
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Outstanding Contributor
DavidZuts
Posts: 15,160
Registered: ‎02-27-2006
Message 3 of 4 (131 Views)

Re: HP 2320 Printer not initilizing

Have seen this a few times on this model and it was always the formatter that needed to be replaced.
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Occasional Visitor
DipakRaste
Posts: 2
Registered: ‎01-06-2014
Message 4 of 4 (125 Views)

Re: HP 2320 Printer not initilizing

Thanks for reply, I have atried cold reset but not working. I will try to replacing formater.

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