03-16-2014 04:15 PM - edited 03-16-2014 04:24 PM
I just setup a new X576 yesterday and I am now receiving a message at printer startup that there an error in the clock setup. I've correctly setup the clock via preferences on the control panel, the datae/time function reads out correctly. What am I missing or is the clock failing?
Solved! Go to Solution.
03-17-2014 03:11 PM
The error message text was "The product has detected an error with the product clock. Problem with Printer Preparation"
Solution? 1. Open and close cartridge door.
2. -or- Power-cycle the printer.
3. -or- Service the printer,
I performed 1 and 2 and also upgraded the firmware in the printer to the latest version. Thus far, the problem has not reoccurred and the printer seems far more settled after printing documents.