09-03-2006 11:48 PM
01-11-2012 01:09 PM - edited 01-11-2012 01:11 PM
Try using the envelopes with the peel-off adhesive instead of the lick-able type.
As far as damage to the printer goes, as long as the adhesive stays inside the envelope (the flap doesn't expose the adhesive while it goes through the rollers) the worst case is a jam.
01-11-2012 02:34 PM
If you happen to live in an area with high humidity levels. the envelopes may be absorbing the mositure from the air, which could lead to the envelopes sealing during the fusing process.
I have two suggestions
1. Store envelopes in a sealed container with some silica gel to absorb moisture.
2. I have heard of people microwaving their envelopes to "cook off" the moisture. I don't know if that really works or not.
I think the sealed container & silica gel is probably the best way to go.
Please mark the post that solves your problem as Accepted Solution
(Although I am employed by HP, I am speaking for myself and not for HP)