Email scanning with Officejet 6500 (557 Views)
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Occasional Visitor
Ed Tam
Posts: 2
Registered: ‎02-24-2010
Message 1 of 2 (557 Views)

Email scanning with Officejet 6500

I just upgraded to a 6500.

My old HP Solution center would open a Windows mail email with the scan as an attachment. This allowed the use of my address book, spell check, return receipts, and signatures.

The new software ver. 12 uses it's own email system with no way to use the address book or any other features.

Strangely if you scan to fax it wants to open up the Windows mail address book which only has email address available??

Anyone have any solutions to this problem?

Thanks
Ed
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Occasional Visitor
Ed Tam
Posts: 2
Registered: ‎02-24-2010
Message 2 of 2 (557 Views)

Re: Email scanning with Officejet 6500

Well I came up with a work around for this problem since everyone else seems to be having the same issue.

Use the scan PDF to email feature in HP Solutions Center to send the email to you own email address.

Then forward that email from Windows Mail. This way you can use your own email address book, request a return receipt, spell check and add your signature to the email.

If some one has a better/cleaner solution please post it.

OR if HP comes up with a fix let me know.

Later
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