Re: Color LaserJet CM4540 -58.00.04 error (622 Views)
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Occasional Visitor
NYoungblood
Posts: 2
Registered: ‎01-15-2014
Message 1 of 8 (665 Views)

Color LaserJet CM4540 -58.00.04 error

Now receiving a 58.00.04 error on this CM4540 printer (see attached).  Says to power off and then back on.  Problem still exists.

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HP Pro
SamKnows
Posts: 14
Registered: ‎07-09-2009
Message 2 of 8 (661 Views)

Re: Color LaserJet CM4540 -58.00.04 error

In general, that error is related to the power supply.  Please ensure proper cabling for 110v/220v  and ensure all cables are completely plugged in.

 

Other related info can be found in this part of our forums.

http://h30499.www3.hp.com/t5/Printers-LaserJet-Experts-Online/LaserJet-500-Color-M551/td-p/5542995#....

 

Thanks

Sam L

An HP Employee

Thx,
Sam
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I am an HP Employee
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Occasional Visitor
NYoungblood
Posts: 2
Registered: ‎01-15-2014
Message 3 of 8 (656 Views)

Re: Color LaserJet CM4540 -58.00.04 error

There is also a message on the control panel that says "Tray 2 lifting"  but the tray does not move.

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SamKnows
Posts: 14
Registered: ‎07-09-2009
Message 4 of 8 (638 Views)

Re: Color LaserJet CM4540 -58.00.04 error

One of the standard resets for many devices is to unplug from the wall for about 45 seconds.  Then replug and boot.  Please try that.

 

Thanks

Sam

An HP Employee..

Thx,
Sam
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I am an HP Employee
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Sohail_Arshad
Posts: 16
Registered: ‎05-05-2013
Message 5 of 8 (622 Views)

Re: Color LaserJet CM4540 -58.00.04 error

Hello,

 

Reolution for your issue 58.00.04 error,

Cause : The product has experienced a low voltage power supply unit malfunction

Recommended action : Turn the product off, then on. If the error persists, replace the low voltage power supply.

 

I work for HP Technical team.

Please send qudos

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SudhaC
Posts: 1
Registered: ‎01-15-2014
Message 6 of 8 (615 Views)

Re: Color LaserJet CM4540 -58.00.04 error

The error msg denotes that "The product has experienced a low voltage power supply unit malfunction."

So as a workaround for this issue you can check whether the printer is connected through UPS or to the raw power socket.

If the printer is connected through UPS then if possible, try connecting it to the raw power socket and check and if the issue persists then replace the Low Voltage Power Supply.

 

 

HP Employee

Sudha C

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Asha_latha
Posts: 6
Registered: ‎05-05-2013
Message 7 of 8 (397 Views)

Re: Color LaserJet CM4540 -58.00.04 error

Hi

 

The 58.00.04 Error occurs when the product experiences a low voltage power supply is when unit malfunctions.

 

Recommended action

Turn the product off, then on if same issue persists .Check with different working power socket  If the error persists, replace the low voltage power supply

 

Thanks

Hp Employee

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HP Pro
purangurmeet
Posts: 22
Registered: ‎05-07-2013
Message 8 of 8 (386 Views)

Re: Color LaserJet CM4540 -58.00.04 error

Hi,

 

The error msg denotes that "The product has experienced a low voltage power supply unit malfunction."

 

So as a workaround for this issue you can check whether the printer is connected through UPS or to the raw power socket.

If the printer is connected through UPS then if possible, try connecting it to the raw power socket and check and if the issue persists that means issue is in low voltage power supply 

 

Please contact HP for part replacement 

 

Say Thanks by clicking the Kudos Star in the post that helped you.

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