09-07-2010 02:15 PM
52.081.2 firmware revision. Customer tries to retrieve stored jog, enters copy quantity and 49.c02 error occurs. Customer attempts to retrieve stored job and copy quantity is blank followed by 49.C02 error. Any solutions to this?
09-07-2010 02:35 PM
The 49.xxx errors are communication errors.
They can be caused by various things: Corrupted Firmware, Corrupted Driver, Defective memory etc.
Before you do anything else try to set the network speed to Half Duplex and see if that helps.
If that doesn't help try reloading the driver first then replace the memory DIMM.