02-27-2010 08:44 PM
02-28-2010 08:35 AM
05-11-2010 10:09 PM
I also have the same problem where by CM2320fxi mfp just couldn't do Push Scanning (Scan to PC) on Windows 7. You can read my my thread "CM2320fxi on Windows 7 - Can't Scan to PC" in the forum. Nobody replied me at all. I've already downloaded the Win7 driver & installed. Unfortunately the HP Solution Centre or Toolbox FX just wouldn't install on Win7. Then I go to the respective folder of Solution Centre & Toolbox FX to setup but it failed.
Don't know why in the first place, HP put in the Win7 driver to be downloaded but not the full package being extracted out. This is getting more ridiculous. I've also updated the firmware but to no avail. I'm working for HP but none of the techies are able to answer or escalate :(
05-13-2010 07:34 PM
When I push the "Start Scan" button, it tries to communicate with the computer, but says that it can't.
I can initiate scans from the computer though. However, I had the same problem of the 2320 not being listed in the drop-down menu. So, I had to use the "other" category!
05-16-2010 05:03 PM
The Scan-to-PC be done on Win XP but not Win 7. You just need to install HP Solution Center or HP Toolbox FX. I'm waiting for HP to come out with this solution for Win 7.
10-23-2011 02:18 PM
I also have to same problem on a Win 7 both 32 or 64 bit the 2320fxi does not want to scan to computer, Email scanning is working fine on a sbs2003 server. Does someone have any solution please.
01-23-2012 01:51 PM
03-05-2012 04:12 AM
Hi - have tried the CM2320series-win7-full-solution-AM-EMEA1-v3.1 software on Win 7 & the Hp Solution centre does not get installed. Any tips on how to get it installed. The CM2320 is connected through our office network. Have also tried installing the software through the USB cable - still the solution centre does not get installed.