Broken link on new UPD 6 page (294 Views)
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Frequent Advisor
DocumentRunr
Posts: 51
Registered: ‎03-06-2011
Message 1 of 3 (294 Views)
Accepted Solution

Broken link on new UPD 6 page

Hi all,

 

The webpage for the new PCL 6 UPD driver has a defective link for downloading.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

 

In Firefox it shows a code "550 failed to change directory" when clicking on the link. It won't work in IE9 either. The old link for the plug and play scan/print driver on the LaserJet 3050 page, which dates all the way back to 2007, still works. Yet another example of HP's lack of attention to the necessary detail with respect to it's customers and the support provided for software and drivers.

Acclaimed Contributor
Dennis Handly
Posts: 25,198
Registered: ‎03-06-2006
Message 2 of 3 (270 Views)

Re: Broken link on new UPD 6 page

>The webpage for the new PCL 6 UPD driver has a defective link for downloading.

 

I have no problems downloading with firefox 21.0.

HP Pro
Askme
Posts: 691
Registered: ‎09-18-2011
Message 3 of 3 (262 Views)

Re: Broken link on new UPD 6 page

I have tried accessing the given link & also tried downloading the UPD software using internet explorer 8 & it works find without any errors.

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