Broken link on new UPD 6 page (165 Views)
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Frequent Advisor
DocumentRunr
Posts: 51
Registered: ‎03-06-2011
Message 1 of 3 (165 Views)
Accepted Solution

Broken link on new UPD 6 page

Hi all,

 

The webpage for the new PCL 6 UPD driver has a defective link for downloading.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

 

In Firefox it shows a code "550 failed to change directory" when clicking on the link. It won't work in IE9 either. The old link for the plug and play scan/print driver on the LaserJet 3050 page, which dates all the way back to 2007, still works. Yet another example of HP's lack of attention to the necessary detail with respect to it's customers and the support provided for software and drivers.

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Acclaimed Contributor
Dennis Handly
Posts: 24,753
Registered: ‎03-06-2006
Message 2 of 3 (141 Views)

Re: Broken link on new UPD 6 page

>The webpage for the new PCL 6 UPD driver has a defective link for downloading.

 

I have no problems downloading with firefox 21.0.

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HP Pro
Askme
Posts: 671
Registered: ‎09-18-2011
Message 3 of 3 (133 Views)

Re: Broken link on new UPD 6 page

I have tried accessing the given link & also tried downloading the UPD software using internet explorer 8 & it works find without any errors.

Please mark the post that solves your problem as Accepted Solution
Click the Kudos star if this was helpful. Thank You!

(Although I am an HP employee, I am speaking for myself and not for HP)
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