Open new Known Error from CI (245 Views)
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Registered: ‎11-25-2013
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Open new Known Error from CI

I have a requirement to open a new KNOWNERROR form from device.

 

I am trying through Display Option - am.display.joinfile

 

Related -->Known Errors -->Open

 

I have  included openke action in am.view state, proces is validate.fields. But I am getting a popup "Root Cause is required to OPEN a known error".

 

Please help me in modifying validate.fields process or adding a PRERAD somewhere. Not sure where and what to add.

 

Regards,

Samal

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