OSX 10.9 MAVERICK (13469 Views)
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Occasional Contributor
Neophonics
Posts: 3
Registered: ‎10-24-2013
Message 1 of 40 (13,469 Views)

OSX 10.9 MAVERICK

[ Edited ]

After installing OSX 10.9 Maverick, we are now unable to scan from our HP ScanJet 8200 Scanner.

 

Is there an update coming or is there another way to fix the problem?

 

 

P.S. This thread has been moved from Scanners to Macintosh-Compatible Products. - HP Forum Moderator

Frequent Visitor
lincurt
Posts: 2
Registered: ‎10-31-2010
Message 2 of 40 (13,190 Views)

Re: OSX 10.9 MAVERICK

Since I updated to Mavericks when I scan on my Scanjet G 4050 and send the file to my HP Laser Jet CP1518ni the only thing that prints is a series of horizontal black and grey lines. I tried more than one document with the same results. I tried the scanner on my virtual machine running Windows 7 Ultimate and it prints the document correctly. Is there going to be a fix for these Maverick issues soon?
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sunfishSailor
Posts: 1
Registered: ‎10-24-2013
Message 3 of 40 (13,175 Views)

Re: OSX 10.9 MAVERICK

I have the same issue:

"An error has occurred saving the file because it could not be written to.  Check the properties for the file to make sure it is not read-only."

 

I just installed Mavericks- now the scanner (HP ScanJet G3010)  will scan, but not save files.  1) Are you gong to release a Mavericks driver- Crazy that that has not already been done!  2)  How do i just set up my scanner without HP software, I could then maybe save uisng Scanners & Printers.  3) The scanner is not recognized in Scanners & and printers- therfore i cant use preview or images to scan.  4)  Your tutorials do not work and/ or are not related.  ...

 

Here is my thinking...If I can get Scanner to show up in Scanner and Printers I could try a different way to scan!

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Neophonics
Posts: 3
Registered: ‎10-24-2013
Message 4 of 40 (13,119 Views)

OSX 10.9 MAVERICK

The above comments are the same issues we are having after installing Maverick's.  Where do we change the Read Only setting?

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Tussita
Posts: 1
Registered: ‎10-25-2013
Message 5 of 40 (13,107 Views)

Re: OSX 10.9 MAVERICK

I have the same problem with the same hp scanjet.

Is there any solution?

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fams
Posts: 2
Registered: ‎10-29-2013
Message 6 of 40 (12,984 Views)

Re: OSX 10.9 MAVERICK

Same here, Scanjet 4370, fresh OSX 10.9/Mavericks install. Print black lines, error on saving.

Just the same chaos after update to 10.7/Lion.

Please update your HP Scanjet software!!!

JBO
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JBO
Posts: 1
Registered: ‎10-29-2013
Message 7 of 40 (12,977 Views)

Re: OSX 10.9 MAVERICK

Same thing here. Both our scanners HP Scanjet 7650 and HP Scanjet 5590 are unable to scan after installing OSX 10.9

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Michael Brumer
Posts: 1
Registered: ‎08-29-2005
Message 8 of 40 (12,973 Views)

Re: OSX 10.9 MAVERICK

Same here Scanjet 8290 cant write file after updating to Maverick.

Occasional Contributor
WardLarkin
Posts: 4
Registered: ‎01-28-2011
Message 9 of 40 (12,938 Views)

Re: OSX 10.9 MAVERICK

The HP image capture software appears to work on Mac OS X 10.9  

 

Software Description

 

HP Scanjet ICA Software for Mac OS X 10.6.8, 10.7 or 10.8

  • v1.3.0
  • 15 Jul 2013

 

Occasional Visitor
fams
Posts: 2
Registered: ‎10-29-2013
Message 10 of 40 (12,903 Views)

Re: OSX 10.9 MAVERICK

ICA Drivers are of no help! They work for less than a handful of HP Scanners. 

Dozens are not supported!

Please update Scansoft!

Occasional Contributor
WardLarkin
Posts: 4
Registered: ‎01-28-2011
Message 11 of 40 (12,885 Views)

Re: OSX 10.9 MAVERICK

I should have limited my comment. The ICA software works on my iMac running OS X 10.9 using an HP ScanJet 5590.

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EmmAlva
Posts: 1
Registered: ‎11-02-2013
Message 12 of 40 (12,809 Views)

Re: OSX 10.9 MAVERICK

After installing OS X 10.9 Mavericks cannot use my HP Scanjet 4670. It says the software  COL10842b is PowerPC and its no more compatible. Is there any scheduled update coming? I hope so, it is a wonderful hardware that vertical transpartent scanner.

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Felix Gross
Posts: 4
Registered: ‎11-30-2008
Message 13 of 40 (12,631 Views)

Re: OSX 10.9 MAVERICK

HP Scanjet 5590 does scan an image or a document. The image got saved as a greyscale striped picture. The document could not be saved. It gave an error regarding a protected file.

 

The error persisted after repairing the harddrive.  The scanner worked perfectly under Mountain Lion.

Occasional Visitor
plight
Posts: 1
Registered: ‎11-07-2013
Message 14 of 40 (12,539 Views)

Re: OSX 10.9 MAVERICK

I have a ScanJet G3110.  Worked perfectly under 10.8.  Maverick upgraded impacted the scanner as discribed in earlier posts, file write permission errors and black/white bars.

 

Any idea when HP or Apple will have a fix?

 

 

Visitor
osxprogrammer
Posts: 4
Registered: ‎11-05-2013
Message 15 of 40 (12,503 Views)

Re: OSX 10.9 MAVERICK

I have found that this does not work - at least with a HP ScanJet 4850.  Also yesterday's HP Expert session said that the Image Capture does not work for ScanJets.

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mixmac
Posts: 2
Registered: ‎11-09-2013
Message 16 of 40 (12,407 Views)

Re: OSX 10.9 MAVERICK

I'm using a G3010 Scanjet and get exactly the same problem since updating to Mavericks.

 

Does anybody from HP read this very forum thread? We all would appreciate some kind of reaction / answer to our problems!

 

Thanks in advance!

 

m

 

Attached are two screenshots: a scanned form as seen on screen, and as seen after saving as JPEG

Acclaimed Contributor
Dennis Handly
Posts: 25,272
Registered: ‎03-06-2006
Message 17 of 40 (12,365 Views)

Re: OSX 10.9 MAVERICK

>Does anybody from HP read this very forum topic?

 

This is a peer to peer forum, not an official HP support site.
Have you tried contacting the HPSC?
http://www.hp.com/go/hpsc

Occasional Collector
bejraedt
Posts: 2
Registered: ‎10-29-2013
Message 18 of 40 (12,200 Views)

Re: OSX 10.9 MAVERICK

After installing Mavericks I cannot scan anymore with my ScanJet 8200. How do we know HP will bring out an update of the software in the near future? I made a subscription for the announcement of new updates and releases for this product but the uncertainty factor is that I do not know that HP is working on the issue, nor if they will fix the problem. Is HP aware of this issue? How do we inform HP?

Occasional Collector
Smithers2000
Posts: 1
Registered: ‎11-15-2013
Message 19 of 40 (11,958 Views)

Re: OSX 10.9 MAVERICK

I found a workaround in a pinch to get a scan out of my Scanjet 4850 while using Mavericks 10.9.  It's not ideal, but when you're desperate, it's better than nothing. 

 

I went to System Preferences and clicked on HP Scanjet 4800, which brought up shortcuts to the scanner front panel buttons.  By default, the one assigned to the first button is "Open in Preview", so I pressed that button on the scanner, and it scanned the image I needed and opened it in Preview.

 

There are several shortcuts you can choose from, but I only tried "Open in Preview".  It created a 200 dpi RGB JPEG, which was plenty to work with in my particular situation.

 

By the way, I had to quite out of the HP Scanjet software for it to work.

 

Hope this helps someone out there.

 

 

Visitor
mixmac
Posts: 2
Registered: ‎11-09-2013
Message 20 of 40 (11,878 Views)

Re: OSX 10.9 MAVERICK

Thanks for the advice Smithers2000!

I applied the same process to my G3010 scanner and was able to scan and save images :-)

Like you, users do a better job than HP: there is still no info about Mavericks compatibility in their whole support website.
Occasional Visitor
JAP1948
Posts: 1
Registered: ‎11-25-2013
Message 21 of 40 (11,416 Views)

Re: SOX 10.9 MAVERICK and scanjet 5590

Same problem here. Have you got any help

Occasional Visitor
Dukecati
Posts: 3
Registered: ‎11-25-2013
Message 22 of 40 (11,306 Views)

Re: OSX 10.9 MAVERICK

My Scanjet 8300 no longer works with OS X 10.9. It scans but will not save. I have tried every workaround to no avail. Unfortunately I use this scanner daily for my magazine. This is a huge problem for me. Hopefully you will get this bug fixed quickly!

Occasional Visitor
Dukecati
Posts: 3
Registered: ‎11-25-2013
Message 23 of 40 (11,302 Views)

Re: OSX 10.9 MAVERICK

True. Image Capture does not work for Scanjets.

Occasional Visitor
Imth
Posts: 1
Registered: ‎11-27-2013
Message 24 of 40 (11,244 Views)

Re:Hp Scanjet 8200 does not work with OSX 10.9 MAVERICK

HP scanjet 8200 and HPscan.app 2.4.4 don't work with OSX 10.9 MAVERICK

Occasional Visitor
Bulhoes
Posts: 1
Registered: ‎12-04-2013
Message 25 of 40 (10,848 Views)

Re: OSX 10.9 MAVERICK

I usa an HP Scanjet 5590 in a Mac with osx 10.9 maverick and when I save the scanned image, I have only black and white lines as result

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