07-14-2010 09:58 AM - last edited on 12-02-2013 12:33 AM by Lisa198503
My MSM760 show firmware failure on all of our MSM422. All of this equipment is brand new and the firmware on the MSM720 is 220.127.116.11-01-7143 and 18.104.22.168-01-7983 on the MSM422. Can anyone tell me how to fix this?
P.S. This thread has been moved from Communications, Wireless (Legacy ITRC forum) to MSM Series. -HP Forum Moderator
07-15-2010 07:09 AM
Are there any 422 directly connected to the controller, or are they remotely placed, and if so do you have the necessary ports opened (the ones recommended in the documentation)?
07-26-2010 04:33 AM
The 6 OK 410s were discovered, updated and configured without a hitch a while ago and have been working ever since. Now I am expanding the network and two 410s will not play along. MSM410 firmware is 22.214.171.124-01 7983
I'm investigating VLAN issues, but so far it looks OK (= setup is like the ones that are working).
07-26-2010 04:47 AM
Perhaps the newer MSM410s with the 5.3.5 do not work because the controller has version 5.3.1, which was then passed on to the existing MSM410s
Looks like the same problem you have, Joshua.
So, anyone from HP: can we downgrade the MSM410s or must we upgrade the controllers?
07-26-2010 06:13 AM
07-27-2010 01:44 AM
I got the latest firmware for the 765, and both new and old APs got upgraded without a hitch.
09-28-2010 08:29 PM
We have a similiar issue. We have just purchased the MSM760 with 34 MSM422.
The problem that I am having is that I would like to download the firmware to fix a few errors that we are having, the problem is that we have the carepacks for hardware and software but when I check my profile it has not link the carepack to allow me to download the firware
Who/ Where do I go to resolve this issue
09-29-2010 05:19 AM