Re: Vugen hangs on startup (435 Views)
Occasional Visitor
Posts: 1
Registered: ‎08-30-2013
Message 1 of 5 (514 Views)

Vugen hangs on startup



I had forcefully closed the vugen when it stucked and when i restarted the Vugen it shows the blank screen. I had uninstalled the Vugen and again Installed and restarted the system but the same blank page displays.


Please find the attached screenshot for reference.


Vugen Version:- 11.51


Please suggest.




HP Expert
Posts: 102
Registered: ‎03-28-2011
Message 2 of 5 (505 Views)

Re: Vugen hangs on startup

Hi Parameshwar,


It looks related to layouts settings. Please try to reset layouts to their defaults.

Select <Reset to defaults> in the Toolbar Layouts list.

Sergey Kutsos | LoadRunner QA
LoadRunner - Your performance, Our passion!
Honored Contributor
Posts: 2,861
Registered: ‎04-23-2008
Message 3 of 5 (455 Views)

Re: Vugen hangs on startup

I can see recordning new protocol button enabled.


Can you just go ahead and record a script and check if something is stopping you??

HP Expert
Posts: 736
Registered: ‎09-14-2011
Message 4 of 5 (439 Views)

Re: Vugen hangs on startup

You could update to 11.52 and see if that helps.



Mario M.

HP LR/PC Support

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Valued Contributor
Posts: 179
Registered: ‎08-25-2010
Message 5 of 5 (435 Views)

Re: Vugen hangs on startup

Navigate to \config folder and delete vugen.ini and wlrun*.ini files

Next time when Vugen is launched, vugen.ini and wlrun*.ini files will be re-created

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