09-24-2013 07:17 AM
using LD 11.50 build 2216 on windows 7 enterprise version I get no steps recroded. Have also tried with the "Use protected application recording" options with no joy, any one with any suggestions/solutions out there.
09-24-2013 08:26 AM
When vugen records nothing you first need to isolate the problem, it may be something broken on your machine, or the application you are trying to record requires special settings, so the first step is to record against google, if it works that means your machine and vugen are good and you need to enter some port mapping configuration when recording against the desired application, if it fails even against google, then that may be a sing that something is blocking vugen or something is broken, in such case, I recommend you first to install the mandatory patches (the lates is SP 2 and on top of it install patch 1) and try again, if even with this the problem persist, then open a case with support.
09-24-2013 10:18 AM
VuGen 11.5x will not record events in IE
The solution for the problem is the hooks that VUGen uses to connect to IE.
In the registry, edit the following key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="<VUGen folder>\bin\bbhook.dll" (or "<VUGen folder>\bin\bbhook_x64.dll" for 64-bit machines)
09-25-2013 01:21 AM
Editus, I tried with google and it fails regardless. I guess that maybe due to the 64bits browsers on our machines not being supported?!
I am going to try Jame's suggestion and see how it goes.