LoadRunner 9.5 Does not Start Windows Explorer on recording (483 Views)
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Occasional Advisor
klemm
Posts: 16
Registered: ‎05-28-2012
Message 1 of 3 (483 Views)
Accepted Solution

LoadRunner 9.5 Does not Start Windows Explorer on recording

Hello,

I have just installed VuGen 9.5 on my Windows machine. When I try and create a recording VuGen does not start Internet Explorer. So regardless of the protocol chosen there are no events generated.

I installed VuGen as an admin user, but the user I am using for the recording does not have admin rights.

Thanks

Bernhard

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HP Expert
Suerte13cr
Posts: 736
Registered: ‎09-14-2011
Message 2 of 3 (479 Views)

Re: LoadRunner 9.5 Does not Start Windows Explorer on recording

Check your DEP settings, they have to be disabled and are a common cause of this issue.

 

For more details check:

http://support.openview.hp.com/selfsolve/document/KM74728

 

and

 

http://support.openview.hp.com/selfsolve/document/KM124209

 

Let us know how it goes.

 

Mario

HP LR/PC Support

If you are customer you can try posting on our internal forums for more personalized support.

LoadRunner:
http://h30499.www3.hp.com/t5/LoadRunner-Support-Customer/bd-p/loadrunner-support-customer-forum

Performance Center:
http://h30499.www3.hp.com/t5/Performance-Center-Support/bd-p/performance-center-support-customer

How to:
http://www.youtube.com/watch?v=4ChlysWupWM

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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Occasional Advisor
klemm
Posts: 16
Registered: ‎05-28-2012
Message 3 of 3 (450 Views)

Re: LoadRunner 9.5 Does not Start Windows Explorer on recording

Hi,

thank you for your suggestion. The links you provided point so some totally different content.

However, I installed the patch for LR 9.5 and I also tried it with LR 11.00. This solved the problem.

 

Thank you very much

Bernhard

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