Re: LR11.52 Patch 1 - Analysis icons not showing up (New install) (167 Views)
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Occasional Contributor
JasonPowless
Posts: 5
Registered: ‎08-07-2012
Message 1 of 5 (221 Views)
Accepted Solution

LR11.52 Patch 1 - Analysis icons not showing up (New install)

I just got a new PC and have installed LoadRunner on it.  I noticed in Analysis, the typical buttons on the tool bar are not present for me.  I've patched to the latest version of LR and even uninstalled, reinstalled the whole suite. 

 

When I hover over where the icons should be, it appears that the links are still there, albeit squished together to a couple pixels each, and when I click on them, the funcitons work.

 

Any insight into what could be causing this would be greatly appreciated.

 

PC:

Win7 Enterprise - 64Bit

Local Admin

 

LR:

11.52 Patch 1

 

Analysis.jpg

 

 

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Advisor
espavankumar
Posts: 19
Registered: ‎08-17-2011
Message 2 of 5 (189 Views)

Re: LR11.52 Patch 1 - Analysis icons not showing up (New install)

did you install VTS as a part of the loadrunner install?

Pavankumar
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Occasional Contributor
JasonPowless
Posts: 5
Registered: ‎08-07-2012
Message 3 of 5 (180 Views)

Re: LR11.52 Patch 1 - Analysis icons not showing up (New install)

I did, however, I removed VTS when I uninstalled everything and after re-installing, before any patches it was still exhibiting the same behaviour.

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Advisor
espavankumar
Posts: 19
Registered: ‎08-17-2011
Message 4 of 5 (167 Views)

Re: LR11.52 Patch 1 - Analysis icons not showing up (New install)

ok. good. then what you have to do is take a backup of comctl32.dll in lr\bin directory. replace it with the one found in windows\system32.

Pavankumar
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Occasional Contributor
JasonPowless
Posts: 5
Registered: ‎08-07-2012
Message 5 of 5 (152 Views)

Re: LR11.52 Patch 1 - Analysis icons not showing up (New install)

Thank you so much!  That worked perfectly!

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