Re: IE 8 crashing while recording a web application (860 Views)
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Regular Visitor
Francis_Joseph
Posts: 1
Registered: ‎10-24-2011
Message 1 of 7 (907 Views)

IE 8 crashing while recording a web application

[ Edited ]

IE 8 crashing while recording a web application using Load Runner 11.0 - patch 4 only in my machine, though working fine in another machine when recording the same application with the same version of LR. We are in Windows 7 - 64 bit. Could some one help me out here ?

 

 

P.S. This thread has been moved from HP Performance Anywhere: Product Q&A to LoadRunner Support Forum - HP Forums moderator

 

Francis
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HP Expert
Suerte13cr
Posts: 736
Registered: ‎09-14-2011
Message 2 of 7 (883 Views)

Re: IE 8 crashing while recording a web application

Hi Francis,

 

-Is you IE8 64 bit? It can only be 32 bit.

-Do you have add ons on your IE? If you do try removing them, google add ons have caused crashes.

-Do you have an antivirus on your machine? If you can disable it, please do so.

-Do you get any error message when the crash occurs?

 

Let us know.

 

Regards,

Mario M.

HP LR/PC Support

If you are customer you can try posting on our internal forums for more personalized support.

LoadRunner:
http://h30499.www3.hp.com/t5/LoadRunner-Support-Customer/bd-p/loadrunner-support-customer-forum

Performance Center:
http://h30499.www3.hp.com/t5/Performance-Center-Support/bd-p/performance-center-support-customer

How to:
http://www.youtube.com/watch?v=4ChlysWupWM

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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Frequent Advisor
JürgenHe
Posts: 44
Registered: ‎09-16-2011
Message 3 of 7 (875 Views)

Re: IE 8 crashing while recording a web application

Hi,

i made the same observation with IE9/LR 11.04 but in my case the crash happens only during of an step whrere an File Selection Box opens without recording with Vugen the crash never happens.

Best Regards,

Jürgen

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Honored Contributor
shiv_p
Posts: 2,833
Registered: ‎04-23-2008
Message 4 of 7 (868 Views)

Re: IE 8 crashing while recording a web application

VUGen recording is not supported on 64-bit OS...You can only replay.

In some cases, I have seen it recording events on 64-bit but might cause issue when running in controller.

There is no official support and hence you see such errors.

 

LoadRunner & Performance Center 11 Patch 3 supports Internet Explorer v9

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Frequent Advisor
JürgenHe
Posts: 44
Registered: ‎09-16-2011
Message 5 of 7 (864 Views)

Re: IE 8 crashing while recording a web application

Hi,

that is not correct that 64 Bit OS are not supported! I have an crystal clear statement from HP that they support 64 BIT OS with LR 11!

 

The only thinking which is not supported because it is not working is recording with an IE Browser with 64 Bit.

 

Best Regards, Jürgen

 

 

 

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Honored Contributor
shiv_p
Posts: 2,833
Registered: ‎04-23-2008
Message 6 of 7 (860 Views)

Re: IE 8 crashing while recording a web application

Sorry, I think it was my mistake....I was refering to one of the thread for earlier version of vugen.

 

Extract from what's new in VUGen 11.50

 

Recording of 64bit applications has been added to the existing support for 64bit operating systems. 64bit applications can usually be recognized when the ‘*32’ suffix is not displayed in the Windows Task Manager for their process. Replay is in 32bit.

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Frequent Advisor
JürgenHe
Posts: 44
Registered: ‎09-16-2011
Message 7 of 7 (856 Views)

Re: IE 8 crashing while recording a web application

Francis which action do you like to record?
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