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Free Technical Webinar on Operations Agent 11.0, SiteScope 11.1, Performance Manager 9

Over the past six months, HP announced new functionality within the Operations Center portfolio to simplify your IT operations. In this session, we’ll review updates to Operations Manager 9, Performance Manager 9, and the Virtualization Smart Plug-In, while focusing on key innovations released in Operations Agent 11.0 and SiteScope 11.1. Register for this free VIVIT webinar.

What Customers are saying about SiteScope 10.1

Last week I returned from a series of customer meetings on the east coast. During my trip, I met several advanced SiteScope customers, listened to their concerns and showed them what is coming up in the next SiteScope release.

One of the customers I visited is a large services firm, which has adopted SiteScope extensively, replacing a monitoring product from another vendor. Their monitoring needs are constantly growing and SiteScope helps them adjust quickly.

Here are some details about their environment:

  • They monitor about 4000 servers with various OS – Windows, Solaris, Suse Enterprise Linux and AIX.

  • They have about 40 SiteScope servers installed and they are planning to add more soon.

  • Most of their applications are web based, running on IBM WebSphere and Oracle DB. They use URL sequence monitors, WebSphere AppServer monitor and the various OS monitors extensively. For monitoring their custom applications, they use Log File monitors. They also use some of the packaged solution templates such as Exchange.

  • They have integrated SiteScope with a 3rd party event management system (NetCool). They use SNMP based alerts to send all SiteScope events into NetCool. They have customized SiteScope alert templates such that each responsible team will get actionable information when an alert is received (they have about 25 custom alert templates). They see alerts as one of the most valuable and powerful features in the product as they can tailor the alerts to their specific needs and manage them centrally using smart filters.

  • They run about 150 BPM transactions to monitor the end user performance of their applications from different locations around the world. They plan to upgrade to BAC 8.0 in the upcoming month.

They were thrilled to see the new Java Applet based UI technology that was introduced in SiteScope 10.0.

They had a list of usability enhancement requests; some of them have already been addressed in this new release (e.g. ability to sort threshold tables). This was their reaction: “SiteScope is great but the UI made it a B class product. Now you have an A class product”.

We’ve also done a couple of improvements in the template deployment area which made them smile - the ability to mass-deploy templates using a simple CSV file and the ability to skip the verification stage. Both are a huge win for them as they use templates extensively and the verification process might take a few minutes for each server in some of their remote data centers. With 10.1 they will be able to deploy hundreds of new monitors with a single CSV file, without having to wait.

Another area that caught their attention was the improved capacity and the new sever statistics screens. In an environment like theirs, a capacity improvement has direct cost implications. The capacity improvement is accompanied by a new sizing calculator and new screens that provide more visibility into the server performance. This will help them leverage their current investment and get more “bang for the buck”.

And that is what SiteScope is all about!

To learn more and see a demo of the latest SiteScope, attend the Introducing SiteScope v10.1 webinar  on July 23, 2009 (9:00am PDT / 12:00pm EDT / 18:00 CET).

For Business Availability Center , Udi Shagal.

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