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Configuring Key Performance Indicators (KPIs) for BSM With Ease

PeterSpielvogel| July 11, 2011
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In this day and age, the amount of information may seem insurmountable. The size of IT infrastructures is constantly growing and frequently changing. The need to manage and monitor it all is greater than ever. HP BSM (Business Service Management) is the best solution available to overcome such a task.

In BSM, to see results, it all starts with the configuration. And when you get down to the screws and bolts, it all comes down to CIs and indicators. This article focuses on the KPI configuration. Configuring many KPIs can be an exhausting and tedious task. But it doesn't have to be.

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Labels: BSM| business service management| CMDB| KPI| Run-time Service Model| service health
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new BSM white paper on Service health in the age of virtualization and cloud computing

PeterSpielvogel| July 8, 2010
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Since I returned from Software Universe two weeks ago (it seems like much longer), I have received many inquiries about the new BSM 9 release. Two ways to learn more about BSM 9: 1. Watch the demo: www.bsm9.com 2. Read the white paper "Service health in the age of virtualization and cloud computing".
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Labels: BSM9| cloud computing| Peter Spielvogel| service health| virtualization
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