Infrastructure Management Software Blog

Live near Chicago, Indianapolis, or Milwaukee? 4/27 to 4/29 - talk face-to-face with HP Product Managers about HP Software!

Just wanted to remind people who work/live near Chicago, Indianapolis, and Milwaukee about the upcoming Vivit roadshow around HP BTO software.  This is your chance to talk face-to-face with more technical people about BSM products like OpenView/Operations Manager, Real User Monitor, and Network Node Manager – and it won’t require any travel budget.  There are six locations, one of which is probably very close to you. 


Here is the tentative agenda for each day:


- Overview of Operations Center, Business Availability Center, and Network Management Center product portfolios.


- Demo of how all of these products work together


- Deep dive into Operations Center products and how best to leverage this software in your environment


- Deep dive into Business Availability Center products and how best to leverage this software in your environment


- Deep dive into NNMi and how best to leverage this software in your environment


The sessions will be held in the following states on the following days:


- Wisconsin – April 27, 2010


- (Chicago) Illinois – April 28, 2010


- (Fishers) Indiana – April 29, 2010


Feel free to contact me if you have any further questions about this roadshow at asksonja@hp.com.

Live in Ohio or Michigan? Coming next week - talk face-to-face with HP Product Managers about HP Software!

Just wanted to remind people who work/live in Ohio and Michigan about the upcoming Vivit roadshow around HP BTO software.  This is your chance to talk face-to-face with more technical people about BSM products like OpenView/Operations Manager, Real User Monitor, and Network Node Manager – and it won’t require any travel budget.  There are six locations, one of which is probably very close to you. 


Here is the tentative agenda for each day:


- Overview of Operations Center, Business Availability Center, and Network Management Center product portfolios.


- Demo of how all of these products work together


- Deep dive into Operations Center products and how best to leverage this software in your environment


- Deep dive into Business Availability Center products and how best to leverage this software in your environment


- Deep dive into NNMi and how best to leverage this software in your environment


The sessions will be held in the following states on the following days:


- (Columbus) Ohio – April 20, 2010


- (Orrville) Ohio – April 21, 2010


- (Dearborn) Michigan – April 22, 2010 


Feel free to contact me if you have any further questions about this roadshow at asksonja@hp.com.

Innovation Week Part 6 - End-User Monitoring

When I hear about innovation, I think about a breakthrough product or a significant update in functionality. In marketing parlance, this means a new version number 8.x to 9.x, or maybe a major “dot” release 9.0 to 9.1. So, when my colleague Amy Feldman in Business Availability Center told me about big innovations in Real User Monitoring (RUM) version 8.02, I was obviously skeptical.


First, how does RUM relate to managing IT infrastructure? The VP of Operations is tasked with providing users an optimal level of performance and availability for the business services they consume. So, assessing these metrics from the end-user standpoint is critical for maintaining service level objectives.


HP offers two ways to do this: real user monitoring and synthetic user monitoring. The former monitors actual user performance while the later simulates user sessions from different geographies. Pulling alerts from these tools into your event console gives you early warning of end-user experience issues. In an era of cost reduction, this shifts monitoring to relatively inexpensive automated systems from the most expensive monitoring tools known - your customers calling to report problems or “fixing” their negative experience by taking their business elsewhere.


So, what is new and exciting in RUM 8.02?



  • The HP RUM probe is now supported on Windows and Linux Redhat5 64-bit. 

  • RUM now supports detailed transaction analysis for 7 different protocols including MsSQL, LDAP, MySQL, IMAP, POP3, SMTP, FTP and increased insights into non-web based applications.

  • Supports larger SiteScope deployments – increased monitor capacity per server (up to 16,000 monitors), simplified mass template deployment, easier way to manage SSL certificates, and other usability enhancements.

  • Expanded SiteScope monitor coverage – new platform support (NonStop, SolarisZones), added versions and new solutions templates allows you to expand SiteScope monitoring into new environments.

  • Expanded support for Business Process Monitor (BPM) – now supports VuGen 9.5 and Windows Vista.

  • BAC dashboard integrations
    1. Netuitive integration: enables integrating Netuitive predictive alerts into the BAC dashboard
    2. iPhone integration: enables viewing real-time status of applications and business services, via dashboard, directly on the iPhone


RUM screen


Not bad for a “minor” version.


For Operations Center, Peter Spielvogel.


 

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