Infrastructure Management Software Blog

Operations Manager on Linux migration instructions

We have updated the Operations Manager on Linux migration portal with detailed instructions on the three migration paths from HP Operations Manager 8.x on Unix (either HP-UX or Solaris) –

  1. Standard migration to HP Operations Manager 9.x on Unix

  2. Alternate migration to HP Operations Manager on Linux (HP OML)

  3. Alternate migration to HP Operations Manager on Windows (HP OM for Windows)

We recently had a large customer complete this migration over a weekend. Everything worked smoothly. They will be sharing their experience at HP Software Universe in June.

For HP Operations Center, Peter Spielvogel.

OH, IL, WI, IN, MI Operations Center Technical Roadshow - April 20th to April 29th - Don't miss it!

Ever wish you could talk face-to-face with more technical people about Operations Center and Network Management Center products? Don’t really have the time or budget to travel very far to do so?  Well, here is a great opportunity to meet and talk with technical experts on products like Operations Manager and NNMi – right in your background.

Vivit will be hosting a series of six (6) one-day sessions, where there will be a nice mix between presentations and Q&A sessions around these products.  The sessions will be held in the following states on the following days:

- (Columbus) Ohio – April 20, 2010

- (Orrville) Ohio – April 21, 2010

- (Dearborn) Michigan – April 22, 2010

- Wisconsin – April 27, 2010

- (Chicago) Illinois – April 28, 2010

 - (Fishers) Indiana – April 29, 2010

Feel free to contact me if you have any further questions about this roadshow at

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HP Operations Manager 9.0 on Unix - Solaris

What is your plan for Solaris? Are you planning to migrate to Linux?

While you decide your platform strategy, HP Operations Manager has you covered, whichever path you choose. We released Operations Manager 9.0 on Unix (HP-UX) last summer, followed by Operations Manager on Linux (OML) in September. Now, I am pleased to announce that HP Operations Manger 9.0 on Unix for Solaris is now generally available.

The leading Consolidated Event and Performance Management solution is supported on Oracle Solaris 10 running on SPARC hardware. We are providing a common web-based Administration UI across all of our Unix and Linux offerings as well as extending policy exchange across Linux/Unix/Windows platforms. For both current and future customers, HP is there for you - is Oracle?

In addition to our standard license migration from OMU 8.x to OMU 9.x, we now have a migration program that allows customers to migrate to Operations Manager on Linux 9.0 from any version of Operations Manager 8.x.

In response to the current market dynamics, we are working with customers to help them transition smoothly from Solaris to Linux through our HP SunSet Complete Care program. This is a great opportunity to go to a more viable platform as customers migrate to HP Operations Manager.   For more details, please see the OM migration portal.

For HP Operations Center, Peter Spielvogel and Lillian Hull.

 Get the latest updates on our Twitter feed @HPITOps


Operations Manager Migration Portal

Updated on 5/6/11 with updated URLs.


Updated on 5/7/10 with new escalation contact - Jon Cyr.


Updated on 4/2/10 with more migration details.
- Peter


Customers have several choices in upgrading from HP Operations Manager 8.x on Unix (either HP-UX or Solaris) –


  1. Standard migration to HP Operations Manager 9.x on Unix

  2. Alternate migration to HP Operations Manager on Linux (HP OML)

  3. Alternate migration to HP Operations Manager on Windows (HP OM for Windows)


For many customers, the standard migration is the best choice.  “If it ain’t broke, don’t fix it.”  For customers who are standardizing on commodity hardware, such as AMD or Intel x86-based systems, then one of the alternate migrations may be an attractive option.  Both HP Operations Manager 9.x on Linux and HP Operations Manager 8.x on Windows (and later versions) software bundles include the management server, Performance Manager and Reporter.  Whatever migration customers choose, there is a three-phase process:


  • Qualification and gathering information about your configuration and license entitlements

  • Software license key upgrade

  • Technical upgrade, including installing software, patches, hotfixes and downloading documents


Phase 1: Qualification and gathering information
Before you update, make sure you have all the information you need on hand.


Step 1:
Go to HP Software Product Manuals website.  For HP OML, choose Product -> Operations Manager on Unix, Product version -> 9.00, Operating system -> Linux or. At a minimum, read the chapter about migration in the document with title “Operations Manager Installation Guide”


For HP OM for Windows, choose Product -> Operations Manager for Windows, Product version -> 8.16, Operating system -> Windows.  Read the document with title “Operations Manager Installation Guide”.  You may also find the recently published “Operations Manager Performance and Sizing Guide” helpful.


Step 2:
Verify that you have a valid support contract for HP OMU 8.x (e.g. OVOU 8.x).  An active support contract entitles you to the standard or alternate migrations listed above.


Step 3 (not needed for standard migration):
Fill out the License Exchange Request template and send to HP sales rep or business partner to submit to HP internal teams for processing.
Once the internal processing is completed, customer should receive the entitlement certificate and notification that support contract has been updated from HP.


Phase 2: Software license key upgrade
Now that you have the entitlement certification, you are ready to get the permanent license key. 


You can then log onto

Select the “Generate License” button and enter the split order # contained in the Entitlement Certificate.  Then, select the products to which you have been entitled and enter any requested data.  The license key will be displayed and you can download the license file.  In addition, Webware will email the license key to you after the session is complete.


Phase 3: Technical upgrade
You can download the software from the portal once the support contract has been updated.


Step 1:
Go to SSO online to the MyUpdates portal which is available via the “Download” tab.  From the MyUpdates portal, you can download the software.


Step 2:
For the standard migration without changing platforms, or if changing platforms to Linux, if you did not already download the appropriate manuals from the HP Software Product Manuals website earlier, see Operations Manager Installation Guide (chapters on “Migrating HPOM” and “Upgrading HPOM to Version 9.00”) which provides detailed information about the technical upgrade/migration process.  If changing platforms to Windows, please see relevant documents including Operations Manager Deployment Checklist, Operations Manager Installation Guide, and Operations Manager Release Notes.


For HP Operations Center, Lillian Hull and Jon Cyr.


Get the latest updates on our Twitter feed @HPITOps



Software Universe in Hamburg sneak preview

Software Universe is only five weeks away. We hold this event twice each year, alternating between a United States and European location. The upcoming event is in Hamburg at the Congress Centre Hamburg (CCH) from Wednesday, December 16th – Friday, December 18th 2009.

(If you missed our last Software Universe in Las Vegas, you can download some of the presentations here.)

I’m very excited about this year’s show, as it gives me a chance to connect with many European customers and colleagues, many of whom I have only “met” through email and phone calls. In addition, there are many interesting presentations. Some highlights* (based on their relevancy to managing IT infrastructure - both physical and virtual) include:

Wednesday December 16

16:00-16:45 Optimizing cost by automating your ITIL v3 processes
Jeroen Bronkhorst, Hewlett-Packard
17:00 - 17:45 “Monitoring ....inside the Cloud"
Vincenzo Asaro, Telecom Italia
18:00 - 18:45
Orchestrating Virtual Infrastructures with HP OO
Ralph Capasso, Hewlett-Packard

Thursday December 17

09:00 - 09:45
Automating operations management with HP Operations Orchestration
Ralph Capasso, Hewlett-Packard
09:00 - 09:45
HP management of VMware vSphere: How does VMware fit in with your HP Software Infrastructure?
Terry Lyons, VMware
10:00 - 10:45
The all new Operations Center licensing model: escaping the hardware bonds
Jon Haworth and Peter Crosby, Hewlett-Packard 
11:45 - 12:30 HP Operations Manager i: Best practices and lessons learned at CMT
Kai-Uwe Jensen, Hewlett-Packard
15:15 - 16:00 BTO Impact of Virtualization on IT Management
Dennis Corning, Hewlett-Packard
15:15 - 16:00 Operations Center, the road ahead
Norm Follett, Hewlett-Packard 
16:30 - 17:15 HP Operations Manager on Linux
Lillian Hull and Hans-Peter Schmollinger, Hewlett-Packard 
16:30 - 17:15
Capabilities in a Virtualized environment
Lutz Bartsch, Hewlett-Packard

Friday December 18

09:00 - 09:45 Virtualization SPI - VMware management plug-in for HP Operations Center
Jagannath Harish Gangaiah, Hewlett-Packard
11:45 - 12:30
HP Discovery and Dependency Mapping: a solution to regain control on your infrastructure
Thomas Wirtz, Hewlett-Packard
11:45 - 12:30 Integrated approach to monitoring and the challenges encountered and overcome
Mark Laird and Romain Maitret, Steria Ltd

* dates, times, and speakers subject to change

Hope to see you there.

For HP Operations Center, Peter Spielvogel.

Get the latest updates on our Twitter feed @HPITOps

Join the HP OpenView & Operations Management group on LinkedIn.

Operations Manager Basics (product overview videos)

I spent the past two days in a planning meeting with my product marketing peers from different product groups including infrastructure monitoring, application monitoring, network monitoring, CMDB, service management, and IT financial management. We reviewed all our respective product plans and our go to market strategies (you will need to watch during the year to learn what we decided). While everyone had some idea about what high-level problems each product line solves, some people were not familiar with specific Operations Manager functionality, especially the current version's capabilities.

They asked for the fastest and easiest way to come up to speed. After some thought, I pointed them to two videos - one for Operations Manager (focused on consolidated event and performance management) and another for Operations Manager i (focused on advanced event reduction using topology-based event correlation). I have posted the links below.

HP Operations Manager
Peter Spielvogel and Jon Haworth discuss how Operations Manager allows customers to monitor heterogeneous IT environments, reduce management costs, and speed time to problem resolution.

(While the demo is on Operations Manager on Windows (OMW), the functionality is virtually the same for Operations Manager on Linux (OML) and Operations Manager on Unix (OMU).)

HP Operations Manager i
Jon Haworth and Dan Haller talk about increasing IT event processing efficiency with OMi.

If you have additional questions, please let me know.

For HP Operations Center, Peter Spielvogel.

Get the latest updates on our Twitter feed @HPITOps

Join the HP OpenView & Operations Management group on LinkedIn.


We Live and Die by Operations Manager (customer visit summary)

The absence of posts over the past two weeks was a result of traveling to meet customers as well as some of our partners. This is the first of several meeting summaries. Look for more examples of how customers use Operations Manager in upcoming posts.
- Peter

I was recently part of a team that spent half a day with one of our financial services customers. The agenda was focused around their current Operations Manager implementation and future plans, which include a new data center.

We also reviewed their feedback on the Operations Manager on Linux beta. Migrating to Linux will help them retire several aging Solaris servers. In addition, once they are comfortable with OML, they will migrate some OMW servers to OML.

They presented many charts and graphs about the types of events they manage and how they use Operations Manager along with several other HP and open source products. The volume of events they receive directly correlates with the trading volume in the market. Because of the number of events, they only keep history in Operations Manager for two days. They use a product called Splunk to search their historical log files.

Their architecture includes the usual high availability fail over systems distributed across multiple geographically separated data centers. They also gave us a demo that highlighted several use cases so we could see how they used our products in action.

One highlight of the day was a tour of their Operations Bridge. Dozens of screens showed events, system health, and performance. Operators each had about six monitors at their station. In addition, several large monitors at the front of the room called out the key screens, giving visibility to critical systems (as measured by business impact).

Of course, virtualization came up during our discussions. As with other financial service customers I have met, most of their virtualization is used for development and test systems. Production systems cannot afford even the small overhead that virtual hosts impose.

One great benefit of talking to power users such as this company is that they push the product (and product managers) to the limit. This is the sort of feedback that allows us to prioritize enhancements and make sure we are aligned with how our customers use the product.

During the close, our host stated “We live and die by Operations Manager”. This underscores the important role Operations Manager plays in customer environments. They use OM to ensure their systems meet the service level agreements to their customers by providing the optimal level of availability and performance.

For HP Operations Center, Peter Spielvogel.

Get the latest updates on our Twitter feed @HPITOps

Join the HP OpenView & Operations Management group onLinkedIn.

Introducing Operations Manager on Linux

Thanks to Lillian Hull, Product Manager for Operations Manager on Linux for providing the background information and customer quotes for this blog post.
- Peter

HP Operations Manager has long had the ability to monitor Linux servers. We are now getting ready to release a version of Operations Manager that runs on Linux. This complements our existing Operations Manager on Windows (OMW) and Operations Manager on Unix (OMU).

Linux penguin

At HP Software Universe in June 2009, HP disclosed that Operations Manager on Linux was in external pre-release review (many software companies call this a beta program). Here is some of the feedback we received:

  • “This is the smoothest installation I’ve ever done.” 

  • “We downloaded OMU 8 polices and uploaded to OM Linux and verified they were viewable and editable in the new Administration UI.  These steps went without any problems.”

  • “For everything we tried, OM Linux is rock solid.”

Customers are moving to Linux for several reasons. The key drivers include: desire to standardize on a single platform, cost reduction, find an alternative to Windows, and leverage open source solutions including customizing them to meet specific domain-specific needs.

Giving customers the ability to run Operations Manager on Linux will complement HP’s support of Linux on HP Integrity servers and HP Proliant servers.

We have now successfully completed the external pre-release review phase of this program and are actively working towards general availability of this exciting new offering.

For HP Operations Center, Peter Spielvogel.

Get the latest updates on our Twitter feed @HPITOps

Join the HP OpenView & Operations Management group onLinkedIn.

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