Infrastructure Management Software Blog

HP SiteScope vs. “free” open source monitoring: Free is only free if your time is worth nothing

I have been receiving many inquiries recently from sales reps and partners about how to compete against open source IT management software. “How can we beat free?” is the typical lament. The answer, of course, is to look beyond the license and maintenance costs and consider the total cost of ownership, or TCO, over a three year period.

Research reveals unique IT management needs for midsized business

The midsize enterprise (MSE) has some unique challenges.  IT directors and CIOs at midsize companies struggle with how to manage the cost of technology and visualize the value it provides.  With smaller budgets, they need to streamline technology, improve operational efficiency, and reduce cost without jeopardizing business service availability.  They need solutions that help them simplify their IT operations.  And risk management is of paramount importance.


Last month, HP commissioned Forrester Consulting to research the use of business technology among 389 companies globally.  They interviewed and compared results between 136 large companies and 253 midsize enterprises.  Key findings of the research:



  • For IT Management, risk management is the no. 1 priority of 92 percent of the participating MSEs

  • The second highest priority for MSEs is IT service management. (ITSM ranked 4th among large enterprises participating in the survey) 

  • IT infrastructure management (including network, operations and systems management) and application quality management also are important focus areas for MSEs


Forrester concluded that monitoring systems, predicting issues proactively and controlling quality also are critical to medium-sized firms.  This week HP is announcing a new bundled solution to help MSEs manage risk and make IT more efficient and responsive. HP SiteScope Operations Manager quickly and easily verifies the status of IT operations, identifies issues and initiates corrective actions.  And the solution is specially priced for MSEs.



HP SiteScope Operations Manager is just one of several new solutions HP is announcing this week designed specifically to meet the unique needs of the midsize enterprise (1,000 to 10,000 employees.) To learn more about MSE solutions from HP, visit www.hp.com/go/software/midsize . There you can retrieve the entire Forrester study, download product trials, and find easy access to the HP partner community.  You’ll also find special offers and promotions.


Let us know what you think about HP Site Scope Operations Manager for MSEs.  We would like to hear from you. Respond to this blog or visit the Infrastructure & Operations forum on the HP Software & Solutions Community.


For HP Operations Center, Peter Spielvogel.

OH, IL, WI, IN, MI Operations Center Technical Roadshow - April 20th to April 29th - Don't miss it!

Ever wish you could talk face-to-face with more technical people about Operations Center and Network Management Center products? Don’t really have the time or budget to travel very far to do so?  Well, here is a great opportunity to meet and talk with technical experts on products like Operations Manager and NNMi – right in your background.


Vivit will be hosting a series of six (6) one-day sessions, where there will be a nice mix between presentations and Q&A sessions around these products.  The sessions will be held in the following states on the following days:


- (Columbus) Ohio – April 20, 2010


- (Orrville) Ohio – April 21, 2010


- (Dearborn) Michigan – April 22, 2010


- Wisconsin – April 27, 2010


- (Chicago) Illinois – April 28, 2010


 - (Fishers) Indiana – April 29, 2010


Feel free to contact me if you have any further questions about this roadshow at asksonja@hp.com.

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Virtualization: IT Nirvana or CapEx for OpEx Tradeoff?

Today’s post is from Kalyan Ramanathan, who manages virtualization initiatives for our data center automation group. This is the first in a series of posts on how organizations use automation to improve their IT infrastructure management.
- Peter


Even in this down economy, data center virtualization is all the rage and that is for a good reason - virtualization brings many benefits, including infrastructure consolidation, reduced power usage, data center footprint etc. Not everything is rosy in this picture, though. Virtualization also introduces several challenges and IT management is definitely a critical one.


The beauty of virtualization is that this dirty little “management” monster only rears its head once you are deep into the dungeon!


Let us explain what I mean in the context of a recent conversation that I had with the data center managers of a large financial enterprise. This enterprise started out with a consolidation project and instantly found value by virtualizing its servers. By consolidating its Windows and Linux servers, IT was able to see a 20-30% reduction in servers counts. Fewer servers meant lower power usage and freed up data center racks. Managing the initial virtualization candidates – print server, Web servers was not that bad either, and a basic set of scripts and tools sufficed. The CIO is thrilled with the instant CapEx saving and IT became a hero.


Fast forward a year.


With their initial success, data center managers pushed to virtualize a large portion of their data center. So now that same IT department has 3x the number of servers. IT has more vendor technologies to contend with – VMware, Microsoft HyperV, Xen, etc. and each of these servers – hypervisors and virtual machines - needs to be configured and patched in a economy that prevents any IT headcount increases. And what about the agility and flexibility benefits?


While managing the homogenous Web farm servers was simple, the same cannot be said of complex applications that depend on resources such as storage, network etc. The data center managers were facing a severe operational issue. Left unattended, this problem was only going to become worse. “We traded CapEx for OpEx”, noted the director of operations, as he articulated their management challenges.


Are you seeing similar problems in your datacenter? Post a comment about your key management challenges.


You might want to read a free e-book by Realtime Publishers on Virtualization and Service Automation for some shortcuts on how to start a virtualization initiative and several pitfalls to avoid.


For Business Service Automation, Kalyan Ramanathan

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