Infrastructure Management Software Blog

Infrastructure Management blog shifting to Business Service Management blog

We are merging the Infrastructure management blog into the BSM blog to align with the way our customers think about IT monitoring.

Configuring Key Performance Indicators (KPIs) for BSM With Ease

In this day and age, the amount of information may seem insurmountable. The size of IT infrastructures is constantly growing and frequently changing. The need to manage and monitor it all is greater than ever. HP BSM (Business Service Management) is the best solution available to overcome such a task.

In BSM, to see results, it all starts with the configuration. And when you get down to the screws and bolts, it all comes down to CIs and indicators. This article focuses on the KPI configuration. Configuring many KPIs can be an exhausting and tedious task. But it doesn't have to be.

HP Discover: Software keynote summary: innovation- Day 2

While the main stage presentations on Monday focused on high-level strategy, Tuesday’s keynotes were more tactical, showcasing innovations across the hardware and software portfolio. The thing that came together for me and many others I spoke to was how complementary the hardware and software presentations were. Both focused on solving one of the big challenges customers face today: how to deliver new business services more efficiently.

Monitoring the Cloud - harder when your users go GaGa

BSM is all about monitoring. Comprehensive, consolidated monitoring that starts with the end user experience, and covers applications, servers, networks and storage. In short all the components that comprise a business service.


BSM for cloud is about extending this monitoring approach to cloud environments, whether public, private or hybrid. As you start building out their own cloud environments or purchasing cloud-based services, you need a way to monitor them. Again, from the user experience all the way through the underlying infrastructure.


Real-World Best Practices for Mastering the Cloud with BSM (free webinar)

More than any other force in recent memory, Cloud-based solutions are driving a sharp focus on what lines of business really need from IT services.  Driven by initial enthusiasm around potential cost savings, business stakeholders often run into a less than perfect quality of experience; in some cases, finding out that what they’re paying for isn’t quite what they wanted.  At the same time, IT finds itself in the difficult position of being responsible for service quality while having exponentially more variables to contend with.


Learn how Seagate IT relied on an HP Business Service Management (BSM) strategy to “Master the Cloud.”

A day in the life of a BSM (business service management) customer - video

Business Service Management has a number of advantages that can help you better manage your IT and Business Alignment.  HP has a new flash video that explains what BSM is, features a day in the life of a company using BSM technology, includes the various returns on investment that actual companies have realized with BSM 9.0 and other information you can use today to evaluate BSM’s value.  When the music starts on the Flash video, click on one of the upper tabs to see more.  See it here.

Gold Medal IT Monitoring: free webinar on how HP powered the IT management at the Vancouver Games

Hear how the Vancouver Organizing Committee for the Olympic and Paralympics games (VANOC) used HP Business Service Management (BSM) to correlate events across the infrastructure into a single, simple console. Atos Origin Major Events, a key HP systems integration partner, shares how they consolidated server, network, and application events to effectively manage the 43 competition venues and supporting sites at the most recent Winter Games. Register now for this free webinar.

Four keys to hybrid service management

The July 2010 edition of BSM Digest includes an article on the four key capabilities that organizations must have to effectively manage the health and availability of hybrid services. The article is the result of an interview with my colleague Kalyan Ramanathan, Director of Business Service Management (BSM).
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The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.