Infrastructure Management Software Blog

OH, IL, WI, IN, MI Operations Center Technical Roadshow - April 20th to April 29th - Don't miss it!

Ever wish you could talk face-to-face with more technical people about Operations Center and Network Management Center products? Don’t really have the time or budget to travel very far to do so?  Well, here is a great opportunity to meet and talk with technical experts on products like Operations Manager and NNMi – right in your background.


Vivit will be hosting a series of six (6) one-day sessions, where there will be a nice mix between presentations and Q&A sessions around these products.  The sessions will be held in the following states on the following days:


- (Columbus) Ohio – April 20, 2010


- (Orrville) Ohio – April 21, 2010


- (Dearborn) Michigan – April 22, 2010


- Wisconsin – April 27, 2010


- (Chicago) Illinois – April 28, 2010


 - (Fishers) Indiana – April 29, 2010


Feel free to contact me if you have any further questions about this roadshow at asksonja@hp.com.

Labels: agent| agentless| agentless monitoring| agents| automating operations management| automation| BES| BlackBerry Enterprise Server| CMDB| consolidate events| consolidated event| Consolidated Event and Performance Management| consolidated event management| Consolidated Management| correlate events| DDM| Discovery and Dependency Mapping| event console| event consolidation| event correlation| event management| Hewlett Packard| HP Network Node Manager| HP OMi| HP OpenView| HP Operations Center| HP Operations Manager| infrastructure management| infrastructure monitoring| IT dashboard| IT infrastructure management| IT infrastructure monitoring| IT management| manager of managers| managing IT| managing IT infrastructure| managing IT operations| monitoring| Network Management| Network Node Manager| NNM| NNMi| Norm Follett| OM| OMi| OML| OMU| OMU 9.0| OMW| OpenView| OpenView Operations| Operations Center| Operations Manager| Operations Manager i| Operations Manager on Linux| Operations Manager on Unix| Operations Manager on Windows| performance| Performance Agent| performance management| Performance Manager| performance monitoring| SiteScope| Smart Plug-in| Sonja Hickey| SPI| TBEC| Topology Based Event Correlation| topology-based event correlation| virtual server| virtual servers| virtual systems management| virtualization management| Virtualization SPI| virtualization sprawl| virtualization strategy| virtualizationation| virtualized environment| virtualized environments| Virtualized Infrastructure| Vivit

Enabling Enterprise BlackBerry Management

We have conducted several webinars with analyst firm Enterprise Management Associates (EMA). I am very excited that Steve Brasen, Principal Analyst, has agreed to provide a “guest post” to our blog about “Enabling Enterprise BlackBerry Management”.
- Peter Spielvogel


So, what’s the big deal about managing mobile devices at the enterprise level?  Isn’t it the same as managing desktop systems?  Well, yes and no – but mostly no.  At a high level, desktops, laptops and mobile devices all have similar requirements for support services in areas including provisioning and security along with incident, asset and configuration management.  But the management practices necessary to meet these requirements are very different for mobile devices.  Due to the portable nature of mobile devices, their smaller size provides less computing power than desktop systems and their unique user interfaces require specialized drivers and applications.  Additionally, since mobile devices perform their functions remotely, there are additional management concerns around connectivity and security.


 


Certainly all these challenges are applicable to any mobile device type, but the recent and significant increase in the business adoption of BlackBerry devices has focused attention on providing solutions for centralized, enterprise-wide mobile management for that particular platform.  Research in Motion (RIM) has already stepped up to the plate by offering its BlackBerry Enterprise Server (BES) solution. BES enables centralized remote management of BlackBerry devices and acts as a secure conduit for accessing messaging services, such as email and file sharing applications.  In EMA’s recently published Impact Brief, “HP and RIM Join Forces to Enable Holistic Enterprise BlackBerry Management,”  it is revealed how back-end systems, such as mail servers and databases, also need to be administered from a single common management platform.


We are only beginning to see how mobile technologies will transform the way businesses operate in the near future, but clearly the foundations of managing a mobile workforce are being laid today and are building on established best practices and vetted technologies to simplify and enhance enterprise wide administration.


Steve Brasen
Principal Analyst
Enterprise Management Associates

BlackBerry Enterprise Server - more excitement

Apparently Norm Follett’s excitement about HP’s BlackBerry Enterprise Server solution that he expressed in his blog post was contagious. .

 

Over 80 publications and 20 blogs wrote stories about how HP Operations Manager and related components manages the complete BlackBerry messaging ecosystem. Here are just a few of the publications that wrote interesting articles about the launch.


Publications:


HP Allies With RIM for Mobile Business on Blackberry
PCWorld
May 4 2009
By Dan Nystedt, IDG News Service

HP's CloudPrint Heads into BlackBerrys
HP Labs' e-mail winner CloudPrint came out of the labs' old ad hoc development process even as R&D chief Prith Banerjee pursues a more disciplined approach
Business Week
May 4 2009
By Aaron Ricadela
 

RIM, HP Announce BlackBerry Print-on-the-Go Tech
PCMagazine.com
May 4 2009
By Mark Hachman

RIM Bolsters Enterprise BlackBerry Products
The company reveals deals with Hewlett-Packard and Cisco, and a new application programming interface for developers.
InformationWeek
May 4 2009
By Marin Perez
 

RIM and HP unite for BlackBerry business apps
Computer Business Review
May 4 2009
By Steve Evans

RIM, HP in mobile strategic alliance
Partnership between tech firms will serve mobile clients, build on existing relationship
Toronto Star
May 4 2009

By Chris Sorensen  

HP launches cloud-based BlackBerry printing, BES management
ITWorldCanada.com
May 4 2009
By Rafael Ruffolo


RIM and Hewlett Packard join forces for BlackBerry services
The Montreal Gazette
May 4 2009
By Staff

 

RIM Unveils Enterprise Server, Alliance with HP
Wireless Week
May 4 2009
By Andrew Berg

 

RIM Launches Enterprise Server 5.0, Teams With HP For CloudPrint
ChannelWeb
May 4 2009
By Michele Masterson 

 

RIM, HP To Develop Mobile Road Warrior Solutions
Top Tech News
May 4 2009


By Jennifer LeClaire

 

HP to BlackBerry businesses: Let us help you
CNet News
May 4 2009
By Lance Whitney


 

Alliance conclue entre Research In Motion et Hewlett-Packard

Le Soleil


05 May 2009


 

Blogs:

HP's CloudPrint Coming to BlackBerry
Read Write Web
By Sarah Perez

 

HP launches cloud-based BlackBerry printing, BES management
ITWorldCanada Blogs
By Rafael Ruffolo

 

HP and RIM form alliance on BlackBerry
CNBC.com

 

HP Teams with RIM on BlackBerry Solutions
Mobile Technology
By Ainsley Jones

 

HP and RIM Announce Strategic Alliance to Mobilize Business on BlackBerry
Death of the Copier
By Greg Walters

 

RIM rolls out latest BlackBerry Enterprise Server
Zdnet.com
By Larry Dignan

 

HP, RIM Form BlackBerry Smartphone Alliance
Daily Tech Blog
By Michael Barkoviak

RIM and HP announce strategic alliance and revolutionary initiatives
BlackBerry Cool
By Kyle HP and RIM announce new allied services
We may have heard from them before, but not like this.
BetaNews
By Tim Conneally
 

 


For HP Operations Center, Peter Spielvogel.


 

BlackBerry Enterprise Server - more excitement


Apparently Norm Follett’s excitement about HP’s BlackBerry Enterprise Server solution that he expressed in his blog post was contagious. .

 

Over 80 publications and 20 blogs wrote stories about how HP Operations Manager and related components manages the complete BlackBerry messaging ecosystem. Here are just a few of the publications that wrote interesting articles about the launch.

 Publications: 

HP Allies With RIM for Mobile Business on Blackberry
PCWorld
May 4 2009
By Dan Nystedt, IDG News Service

 HP's CloudPrint Heads into BlackBerrys
HP Labs' e-mail winner CloudPrint came out of the labs' old ad hoc development process even as R&D chief Prith Banerjee pursues a more disciplined approach
Business Week
May 4 2009
By Aaron Ricadela  

RIM, HP Announce BlackBerry Print-on-the-Go Tech
PCMagazine.com
May 4 2009
By Mark Hachman

 RIM Bolsters Enterprise BlackBerry Products
The company reveals deals with Hewlett-Packard and Cisco, and a new application programming interface for developers.
InformationWeek
May 4 2009
By Marin Perez 

RIM and HP unite for BlackBerry business apps
Computer Business Review
May 4 2009
By Steve Evans

 RIM, HP in mobile strategic alliance
Partnership between tech firms will serve mobile clients, build on existing relationship
Toronto Star
May 4 2009
By Chris Sorensen  

HP launches cloud-based BlackBerry printing, BES management
ITWorldCanada.com
May 4 2009
By Rafael Ruffolo

 

RIM and Hewlett Packard join forces for BlackBerry services
The Montreal Gazette
May 4 2009
By Staff

 

RIM Unveils Enterprise Server, Alliance with HP
Wireless Week
May 4 2009
By Andrew Berg

 

RIM Launches Enterprise Server 5.0, Teams With HP For CloudPrint
ChannelWeb
May 4 2009
By Michele Masterson 

 

RIM, HP To Develop Mobile Road Warrior Solutions
Top Tech News
May 4 2009


By Jennifer LeClaire

 

HP to BlackBerry businesses: Let us help you
CNet News
May 4 2009
By Lance Whitney

 Alliance conclue entre Research In Motion et Hewlett-Packard

Le Soleil


05 May 2009

 Blogs:

HP's CloudPrint Coming to BlackBerry
Read Write Web
By Sarah Perez

 

HP launches cloud-based BlackBerry printing, BES management
ITWorldCanada Blogs
By Rafael Ruffolo

 

HP and RIM form alliance on BlackBerry
CNBC.com

 

HP Teams with RIM on BlackBerry Solutions
Mobile Technology
By Ainsley Jones

 

HP and RIM Announce Strategic Alliance to Mobilize Business on BlackBerry
Death of the Copier
By Greg Walters

 

RIM rolls out latest BlackBerry Enterprise Server
Zdnet.com
By Larry Dignan

 

HP, RIM Form BlackBerry Smartphone Alliance
Daily Tech Blog
By Michael Barkoviak

 RIM and HP announce strategic alliance and revolutionary initiatives
BlackBerry Cool
By Kyle HP and RIM announce new allied services
We may have heard from them before, but not like this.
BetaNews
By Tim Conneally  

For HP Operations Center, Peter Spielvogel.


 

BlackBerry Enterprise Server - Report from the RIM Wireless Enterprise Symposium

From the floor of RIM's Wireless Enterprise Symposium, Norm Follett reports... 


There is no sign of a recession in Orlando. As an attendee / presenter at Research in Motion’s 2009 Wireless Enterprise Symposium (WES) the sense of energy and camaraderie around the mobile professional who consider their Blackberry to be an extra appendage, reminds one of the pre dot bomb days.


BlackBerry Enterprise Server - heart of all BlackBerry deployments
The big message here is around the Blackberry Enterprise Server 5.0 (BES) and its enterprise-oriented features which advance the scalability, security, and usability of the mobile environment. For those not in the know, center to all Blackberry deployments is the Blackberry Enterprise Server, which drives the connectivity and communication across email and data storage services. Many carriers support this service internally to their backbones but call it Blackberry Internet Service (BIS). Regardless, it is the same application with a slightly different deployment model. The ability to view attachments with email, Project, PowerPoint, and view high-end video are among the ‘professional’ friendly features that Research in Motion is taunting as now being supported by BES 5.0. RIM is noting that they have over 100 deployments in production today of their new server (including themselves) and this is the most tested release they’ve ever done. The faithful seem duly impressed. RIM notes there currently are over 200,000 BES servers deployed around the world today.


Going Mobile
All this underscores the trend that all mobility companies and their providers are recognizing/pushing that the ‘handheld’ office is going prime time with businesses. It’s not just email anymore. Providing ‘business supporting services’ on your handheld is not just a cool thing, it will soon be a requirement. Being able to effectively manage and securely deliver data via the handheld is a must.


Business oriented application development, deployment and support is a big new thing as well. As Robin Bienfait, CIO of Blackberry and former head of AT&T Global services noted in a private ‘fireside’ chat for about 80 CxO types, “If you’re trying to figure out how to deploy and support apps on the handheld now, you’re behind. We want to help you catch up”. The takeaway here it that is not just the consumer apps that are taking off (Apple) but the business apps where the next push is coming. By the way, Blackberry clearly has an app developer friendly agenda with their own version of an App Store announced and a scheduled app developer oriented conference for the fall in the SF area. They are after their consumer share as well, not just the business apps.


CloudPrint
HP’s presence here and associated announcements have legitimately created a buzz. At the same ‘fireside’ meeting (It was a picture of a fireplace in a PowerPoint slide), Paul Tsaparis CEO of HP Canada reinforced the two primary messages here, The ‘CloudPrint’ capability for the handheld and HP Operations Manager for the Blackberry Enterprise. Both of these are being well received with the “CloudPrint” being the sizzle and the Operations Manager being the substance (stole that, heard it more than once). Meaning, that seemingly to a person from the RIM executive team to the long line of visitors at the demo station, the solution goes right at the heart of the matter for the Blackberry heroes dispersed in far corners of Enterprises around the world….treating and managing the BES like a first class application on equal footing and of equal importance to other mission critical applications.


Managing the entire ecosystem is bigger than the sum of the parts
HP’s message here is simple, if you want to effectively manage and insure quality service to the lines of business your companies mobile services, you have to manage the entire ecosystem, not just the element provider (BES).  Not only does it seem to be hitting the mark with the Blackberry packing throngs of those that must support these sidearms for their companies, but the press seem to be grabbing on to it as there have been over 200 separate articles written as a result of the press release and other activities taking place this week.


For those that have done their share of booth duty, an interesting observation around the Operations Manager booth is that most of our conversations are around about 20 minutes long. People are digging in and really want to understand what they are seeing and how it can be applied. The show goers feature an interesting mix of about 65% CxO types with purchasing power making calls about their mobility services, and 30% of those who must do the lifting to support. The other 5% seem to be trying to sell something to the rest.


The Tipping Point
In the HP slot on the floor we have the CloudPrint service, Service Activator, Proliant servers and Operations Manager for the Blackberry Enterprise. For Operations Center, we’re demonstrating our OMi console consuming, correlating, and troubleshooting events related to Blackberry services across Exchange servers, Active Directory servers, databases, and Blackberry Enterprise Servers. Big lines and great conversations….


Today, Shane Robison, CTO of HP, delivers the keynote and then shares the stage with Jim Balsillie co-CEO of RIM. Malcolm Gladwell, author of Tipping Point is the next speaker in line. Feels like HP and RIM are pushing the tip over regarding enterprise mobility management at this event. And, by all account, people are getting it…and are trying to prepare for it. More on today’s activities later...


For Operations Center, Norm Follett.

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