Blog Options
Infrastructure Management Software Blog

Configuring Key Performance Indicators (KPIs) for BSM With Ease

PeterSpielvogel| July 11, 2011
Post a Comment

In this day and age, the amount of information may seem insurmountable. The size of IT infrastructures is constantly growing and frequently changing. The need to manage and monitor it all is greater than ever. HP BSM (Business Service Management) is the best solution available to overcome such a task.

In BSM, to see results, it all starts with the configuration. And when you get down to the screws and bolts, it all comes down to CIs and indicators. This article focuses on the KPI configuration. Configuring many KPIs can be an exhausting and tedious task. But it doesn't have to be.

Read Blog Article
Labels: BSM| business service management| CMDB| KPI| Run-time Service Model| service health
Labels:

Administrative burden for Ops tools, the hidden cost

Jonathon Haworth| June 27, 2011 - last edited June 28, 2011
Post a Comment

Super advanced tools that claim to automate and optimize front line operations tasks are great, but how much effort do you have to expend to configure and maintain them in dynamic environments? What happens when the costs of admin exceed the benefits gained?

Read Blog Article
Labels: administrative burden| administrative effort| OMi| Operations Bridge| Run-time Service Model
Labels:

Q&A from the Service Intelligence Webinar

raj_govindu| June 21, 2011
Post a Comment

As part of the rollout of our Service Intelligence offerings, a webinar was presented that showcased our latest solutions - Service Health Reporter and Service Health Optimizer. The webcast included a demo and a discussion on the overall Operations Center portfolio.

Read Blog Article
Labels: ITIL| Operations Bridge| Peter Spielvogel| Rajkishore Govindu| Run-time Service Model| Service Health Optimizer| Service Health Reporter| service intelligence| Webinar
Labels:
0

Agent-Based Monitoring is NOT the only way to get CIs into the Run-time Service Model

SonjaHickey| June 17, 2011
Post a Comment

Think that the only way to feed information into HP’s Run-time Service Model (RtSM) is via agents?  The answer is “No”.  This is also possible via agentless monitoring …

Read Blog Article
Labels: agent-based monitoring| agentless monitoring| BSM| Run-time Service Model| SiteScope
Labels:
0

HP Discover: Customer meeting summaries - Day 3, 4

PeterSpielvogel| June 13, 2011
Post a Comment

One attraction for customers that attend HP Discover is the opportunity to schedule individual meetings with product experts. These meetings tend to be open and honest discussions about where customers want to go with their infrastructure or business service monitoring and how HP can help them on that journey. The latter is where we have a great advantage in the market with our innovative and integrated business service management solutions.

Read Blog Article
Labels: HP Discover| Operations Manager| Operations Manager i| Run-time Service Model
Labels:
0

2010 Retrospective: technology trends, market changes, new products

PeterSpielvogel| January 5, 2011
1 Comments

2010 was an exciting year for IT infrastructure management. We saw several technology trends accelerate, some new competitors enter the market, many new product releases from HP, and numerous existing customer presentations at the two Software Universe events this year. Not a bad year of innovation and growth for an industry that continues to evolve, sometimes in leaps and bounds, after two decades.

Read Blog Article
Labels: Cloud| Operations Manager| Operations Manager i| Run-time Service Model| SiteScope| Software Universe| virtualization
Labels:
0

Video that explains the Run-time Service Model in 3 minutes

PeterSpielvogel| August 6, 2010
Post a Comment
Watch this 3-minute video to see how a Run-Time Service Model can drive your IT monitoring to the next level, guide you as conditions change, and help you avoid any unwanted impact to your business services.
Read Blog Article
Labels: Jon Haworth| Peter Spielvogel| Run-time Service Model| Video
Labels:
0

Run-time Service Model - explained in new BSM 9 technical white paper

PeterSpielvogel| July 30, 2010
Post a Comment
This is the fifth post in our series on the Run-time Service Model. If the previous posts about the Run-time Service Model have you interested, I recommend you download a new technical white paper on Business Service Management (BSM 9) “Managing today's dynamic environments to meet the needs of your demanding business”.
Read Blog Article
Labels: BSM 9| Run-time Service Model
Labels:
  • Run-time Service Model
0

Run-time Service Model vs. Configuration Management System vs. CMDB

PeterSpielvogel| July 28, 2010
Post a Comment
Part 4 in our Run-time Service Model series. Many questions arise about how customers use the Run-time Service Model in conjunction with a configuration management system (CMS). To address this issue, we have a guest blogger, Jody Roberts, who has worked with HP’s CMS solutions since 2004 and runs a weekly forum for practitioners. He presents his information in a Q&A format.
Read Blog Article
Labels: CMDB| CMS| Configuration Management System| Jody Roberts| Run-time Service Model
Labels:
0

Uses of the Run-time Service Model

PeterSpielvogel| July 21, 2010
Post a Comment
This is the third post in a series on the Run-time Service Model. It covers how BSM9 uses the Run-time Service Model for Service Health, Auto-discovery, and coordinating with a CMS.
Read Blog Article
Labels: CMS| DDM| Run-time Service Model| SiteScope
Labels:
0

Discovery: Loading data into the Run-time Service Model

PeterSpielvogel| July 14, 2010
Post a Comment
This is the second post in a series on the Run-time Service Model. It covers all the different discovery methods we use to load information about configuration items (CIs) into the Run-time Service Model.
Read Blog Article
Labels: agents| Operations Manager| Peter Spielvogel| Run-time Service Model| Smart-Plug-Ins
Labels:
0

Introducing the Run-time Service Model

PeterSpielvogel| July 12, 2010
Post a Comment
The Run-time Service Model, at the heart of HP BSM 9, defines the relationships among infrastructure components, IT services, applications, and corresponding business services is the embedded . Without the ability to relate infrastructure components, business transactions, and applications to the business services and service level agreements they support, how can IT effectively respond when problems occur? If multiple problems exist at once, how does IT know which one to work on first? The answer lies within the Run-time Service Model.
Read Blog Article
Labels: BSM| CMDB| CMS| Peter Spielvogel| Run-time Service Model
Labels:
0

BSM 9.0 demo now available - see the Run-time Service Model and OMi in action

PeterSpielvogel| June 23, 2010
Post a Comment
Seeing is believing. View the new BSM 9.0 demo. See how the Run-time Service Model powers Operations Manager i (OMi) and allows operators to boost their efficiency and reduce the time to resolve IT problems.
Read Blog Article
Labels: BSM| BSM9| OMi| Operations Manager i| Peter Spielvogel| Run-time Service Model
Labels:
0
Search
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.


HP Blog

HP Software Solutions Blog

Follow Us
Labels