Infrastructure Management Software Blog

Agentless monitoring of virtualized resources using HP SiteScope - great new features!

Considering agentless monitoring for your virtualized resources, but need more robust features from currently available products in the marketplace?  HP SiteScope now has them ...

SiteScope's new log analysis tool - increase your efficiency when monitoring your IT environment!

Implemented ITIL's problem management or maybe your own version of problem management?  I'm guessing it includes monitoring log files generated by your agentless monitoring tool, SiteScope.  Tired of it being such a manually-intensive process? of culling through thousands of logging lines trying to find that "needle in a haystack"?  Read this post to learn about SiteScope's new Log Analysis Tool, which helps you quickly monitor thousands of lines in log files - efficiently and productively!

Interesting ITIL discussion ... but was the key point missing?

I've been following a thread within an ITIL forum where a company is just starting to use incident and problem management processes and a thought struck me - does ITIL address the possibility of automation and "connecting the dots" when it comes to Incident and Problem Management?

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