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Infrastructure Management Software Blog
Showing articles with label KPIs.
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Measure what matters. KPIs for IT Operations
IT Operations staff have measured what matters for decades. They have successfully used products such as HP Operations Center (and its predecessor HP OpenView Operations) to define metrics and track them to manage increasingly complex IT infrastructures. One challenge has been rolling up this data - connecting the information across disparate parts of the business so corporate and IT executives could manage holistically.
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