Thank you to everyone that has purchased our IT Operations Management book (www.itopsbook.com). I will be appearing on The Bill Marlow Show (http://www.thebillmarlowshow.com) along with my co-authors Jon Haworth and Sonja Hickey on Wednesday August 3 at 10AM Eastern time.
As a special promotion to readers of this blog, you can download a FREE copy of the ebook version at www.hpitopsbook.com.
IT Operations Management is a complex discipline. It had become even more challenging over the past few years with the advent of virtualization and cloud computing. While you can read 1000-page user manuals, dry text books, or ITIL training materials, it has been hard to find a good high-level overview of best practices for managing your IT infrastructure - until now!